Ferman Chevrolet Tarpon Springs - Service Center
Tarpon Springs, FL
3,133 Reviews of Ferman Chevrolet Tarpon Springs - Service Center
Tire replacement I called and said I had something sticking out of my tire. Tom said bring the car in and we will take a look. As soon as I arrived Tom took the car i I called and said I had something sticking out of my tire. Tom said bring the car in and we will take a look. As soon as I arrived Tom took the car into the service area had someone bring me home called me and picked me up when it was done. It was painless. More
oil change and xx over excellent service its the tops !!!!very courtious all done very quickly.the best donuts in town you know at your dealership things will be done corre excellent service its the tops !!!!very courtious all done very quickly.the best donuts in town you know at your dealership things will be done correctly. More
Poor experience with Ferman My last experience was terrible. Went in for a oil change and a car wash and end up coming home with scratches on the roof of my car and the hood wen My last experience was terrible. Went in for a oil change and a car wash and end up coming home with scratches on the roof of my car and the hood went back to Chevrolet and they said it wasn’t their fault but they re-washed my car and supposedly waxed it and buffed out some scratches. I do not see the difference when I went there the first time to complain about this. I am very upset about the scratches on my car and feel that you are responsible for correcting this issue. More
Battery replacement Very efficient was in and out in no time took care of me as soon as o drove up . Came out a greeted me and took truck to be diagnosed. Very efficient was in and out in no time took care of me as soon as o drove up . Came out a greeted me and took truck to be diagnosed. More
As usual the best!! Tom is awesome This is the best place to come for renting my cars for over 20 years now! Service, collision and sales department are awesome at what they do. Friend This is the best place to come for renting my cars for over 20 years now! Service, collision and sales department are awesome at what they do. Friendly and efficient,thanks for taking care of me,Jayne Ps. also Ryan Marchido was my sales rep., not Dave but he was not on your list. More
Stood around to get service even with an appointment. Had 11am appointment for oil change and tire rotation. We arrived at 10:40. Saw Bob at 11:40 walk by ,asked and he said car was not ready. He stated i Had 11am appointment for oil change and tire rotation. We arrived at 10:40. Saw Bob at 11:40 walk by ,asked and he said car was not ready. He stated it was busy. Time wore on as we sat in waiting area. At 1245 we took a walk out to see what was going on. Noticed our car sitting outside. No Bob around. I asked other people there for assistance which we got immediately. Bottom line. We sat there for two hours for an oil change and tire rotation from 11am appointment till 1:pm and probably would have sat longer if we didn't become pro active and go look. Needless to say we wont be coming back for service like that anytime soon. More
Repairs were perfect! Super easy, friendly and wonderful customer service! They vacuumed and cleaned hubs and what a nice surprise it was to see my gas tank higher than it Super easy, friendly and wonderful customer service! They vacuumed and cleaned hubs and what a nice surprise it was to see my gas tank higher than it was when I brought it in! (E) Would totally go back again!!! More
Rob's the best--totally professional & knowledgeable. Rob Marchido in service is always a pleasure to deal with. Totally professional, courteous, and goes above and beyond for his customers. Responsive Rob Marchido in service is always a pleasure to deal with. Totally professional, courteous, and goes above and beyond for his customers. Responsive to our needs. More
Maintenance Service All was great until no one was coming to get us. We were there almost 2 hours. When I went back to customer service my car was sitting outside betwe All was great until no one was coming to get us. We were there almost 2 hours. When I went back to customer service my car was sitting outside between other cars and my keys and paperwork was sitting on desk as my rep was out to lunch. Could no one else check me out? More
Excellent service friendly staff Exceeded my expectations. The service to my vehicle and staff were all great. The issues I was having with my truck were fixed. I want to thank Robert Exceeded my expectations. The service to my vehicle and staff were all great. The issues I was having with my truck were fixed. I want to thank Robert Marchido for being so kind and certious. And the technician who worked on my truck did a excellent job. More