Ferman Chevrolet Tarpon Springs - Service Center

Great service and loaner truck Great service team Robert got me in a half day a loaner brand new truck which was very helpful and kept me updated with the work on my vehicle and g Great service team Robert got me in a half day a loaner brand new truck which was very helpful and kept me updated with the work on my vehicle and gave me his cell and answer me by tx on his va ca More

Great service experience, parts are over-priced The service experience was exceptional. The personnel were friendly, well-informed and helpful. I have always preferred to use a dealership to servi The service experience was exceptional. The personnel were friendly, well-informed and helpful. I have always preferred to use a dealership to service my vehicles, because the parts/service warranty is available everywhere nationwide (I travel a lot), and one expects the service personnel to be up-to-date on the product, and any replacement parts will be high-quality, exact-fit replacements (or even updated or uprated pieces). I also needed a Body Shop estimate on a door that was bent and didn't seal on its weatherstrip. The service person drove the van over to the body shop, and not only got the estimate for a "proper" repair, but the body shop essentially fixed the problem--by "persuading" the door back into place--for free! My only complaint is that the parts I had installed--the 2 serpentine drive belts--were over-priced by 100% compared to OEM GM replacement parts available in the aftermarket (Advance Auto Parts, etc) but also available online from Genuine GM Dealer Parts Departments. This needs to be addressed. Otherwise, I'll definitely be going back. More

great service My normal service writer was busy. I received excellent care from The lady at the 3rd from right 2 from left desk. I should have gotten her name. She My normal service writer was busy. I received excellent care from The lady at the 3rd from right 2 from left desk. I should have gotten her name. She went over and above to help me. I had my grandchildren with. What a professional and so pleasant. I would recommend her to everyone. She's more than a 5 star. Her name was Shannon. More

Collison Center Unfortunately my daughter had an accident but the collision center was there for me. Bill was polite & efficient. He got my car repaired quickly & was Unfortunately my daughter had an accident but the collision center was there for me. Bill was polite & efficient. He got my car repaired quickly & was back on the road in no time. They had even beautifully detailed my car!! I would very highly reccommend Ferman Chevy in Tarpon Springs. More

PROFESSIONAL SERVICES Easy and simple scheduling, friendly personable service ,from the service drive to the shop..waiting area was clean and comfortable. All staff was fri Easy and simple scheduling, friendly personable service ,from the service drive to the shop..waiting area was clean and comfortable. All staff was friendly. And professional. More

Awesome I have been taking my auto to Ferman since 2009 and never had any problems everyone is very nice and I always get the best service. I have been taking my auto to Ferman since 2009 and never had any problems everyone is very nice and I always get the best service. More

The BEST dealer, service department, and collision repair! Bought husband 'new' used car, FANTASTIC car, great financing (Thank You, Steve)! Got into a wreck in my car, they dealt quickly and efficiently with Bought husband 'new' used car, FANTASTIC car, great financing (Thank You, Steve)! Got into a wreck in my car, they dealt quickly and efficiently with insurance on Thanksgiving weekend. Also worked with me on a loaner car until mine was ready (Thank You, MIKE!!) Super great people in the whole organization. (And not to be snippy, but Ferman Tampa was on my "NOT" list for >10 years!, so I was skeptical!) More

Ferman Chevrolet does a great job I'm always happy with their professional service and prompt attention to any of my car's issues. Highly recommended! I've been there 3 times and each I'm always happy with their professional service and prompt attention to any of my car's issues. Highly recommended! I've been there 3 times and each time it's been great. More

Transmission They were excellent. They knew right away what the problem was and fixed it. Never tried to say it was something else.cost wise was excellent and with They were excellent. They knew right away what the problem was and fixed it. Never tried to say it was something else.cost wise was excellent and within what I expected..fast and friendly More

Friendly The staff in the service department are always super friendly and helpful. The lobby is always clean and welcoming, I love the coffee and pastries you The staff in the service department are always super friendly and helpful. The lobby is always clean and welcoming, I love the coffee and pastries you offer. More