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Ferman Chevrolet Tarpon Springs - Service Center

Tarpon Springs, FL

4.4
3,011 Reviews

3,011 Reviews of Ferman Chevrolet Tarpon Springs - Service Center

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October 06, 2018

Excellent Working with Robert Marchido is real pleasure to work with. The car is always taken care of and service is always preform in a quality and timely fash More

by charlottehulsizer66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Marchido
Oct 09, 2018 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

October 05, 2018

Water leak. Took a lot longer than expected. Given a loan Was very satisfied. Brought my Silverado in for water leak around passenger side door. Very thorough and used a loaner truck thru the week long proc More

by don.calhoon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Striba
Oct 09, 2018 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

October 04, 2018

Great experience I was looking up synthetic oil change prices in my area and surprisingly the dealer price was better than all of the quick lube places that I checked. More

by RAMCABLEKING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Striba
Oct 09, 2018 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

October 04, 2018

Ferman Service Rocks! I've been using the Ferman Chevy service department for years, first when I managed a fleet of Chevy's & now as a regular private customer. Tom is a p More

by Richwrench
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Meinhold, Norman Alfonso
Oct 09, 2018 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

October 04, 2018

Car updates I paid 139 when they could have told me they couldn't do what I was asking for did not need to hook cache to anything just needed to look on computer More

by Chevy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony Lang
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2018 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

October 04, 2018

Nine days for a key to be made. Had an antitheft malfunction. It took nine days for me to end up getting a new key made. Several calls went unreturned. Worst part is I googled the pr More

by Sophie122388
Customer Service
Recommend Dealer
No
Employees Worked With
Other Employees : Shannon Striba
Oct 09, 2018 -

Ferman Chevrolet Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Truppi at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

October 03, 2018

software update should be able to do update without visiting dealer not very convenient waiting area too noisy did not even wash car with the service provided More

by RAGHUDV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Meinhold
Oct 09, 2018 -

Ferman Chevrolet Tarpon Springs responded

Sorry to hear you had a less than amazing experience with us. We strive to do our best at our dealership. Please contact us so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

October 02, 2018

Excellent Trusted dealership, for many, many years, and there is no need to go elsewhere. Late husband was 30 year GM employee, and he had a great relationship More

by Fran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Meinhold
Oct 09, 2018 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

October 01, 2018

A big to-do list completed in a quality manner I had a big list of 100k maintenance work that needed to be completed. It was completed in a quality fashion and the car was returned to me looking b More

by Brad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2018 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

October 01, 2018

Awesome service Guys went out of way and helped my when I got towed in . I was in and out in 3 hrs thanks again guys you rock ! More

by Chevy mAn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Coleton Reece
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Monteverde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Marchido, Robert Marchido
Oct 09, 2018 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

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