Ferman Chevrolet Tarpon Springs - Service Center
Tarpon Springs, FL
2,880 Reviews of Ferman Chevrolet Tarpon Springs - Service Center
Usual excellent service I have been a Chevy customer for over 13 years. I have purchased and serviced my cars at Ferman Chevrolet of Tarpon Springs. For the last few years m I have been a Chevy customer for over 13 years. I have purchased and serviced my cars at Ferman Chevrolet of Tarpon Springs. For the last few years my Service Advisor is Rob .He knows me by name and ALWAYS is pleasant and accommodating even when I don't have an appointment. When waiting on vehicle he provides updates as to arrival of parts, how long it will take, etc. More
Excellent Customer Service and Fast I brought my car in to get the oil changed and tires rotated. After an hour it was done. Tom and the rest of the service department are always friend I brought my car in to get the oil changed and tires rotated. After an hour it was done. Tom and the rest of the service department are always friendly. More
They have my full trust and confidence to do wats needed. From previous experience I'm satisfied with their service so I do not despair keep coming back because I have confidence in service people like Tom .T From previous experience I'm satisfied with their service so I do not despair keep coming back because I have confidence in service people like Tom .Thank you Marta Novotny Palm Harbor More
Routine Service Your people are very courteous and professional; however, I had scheduled my Colorado for a 15000 and was told it would be an hour. Two and a half hou Your people are very courteous and professional; however, I had scheduled my Colorado for a 15000 and was told it would be an hour. Two and a half hours later the truck was ready. Apparently because of a lack of oil for a diesel they had to reach out to another affiliated department to obtain the oil. The problem I have is Ferman knew I was coming in so the oil should have been available. Rob did keep me informed but an hour turned into a longer wait. Also, most service departments I have dealt with in the past, do a fast clean up of the vehicle, not the case here. More
Ferman Chevy of Tarpon Springs has the best service department I’ve ever dealt with! They even go above and beyond to have someone come pick up and drop off my car for me Springs has the best service department I’ve ever dealt with! They even go above and beyond to have someone come pick up and drop off my car for me whenever I’m short on time. My house was being painted recently and the painters got overspray all over my brand new car. Ferman Chevy spent a full day cleaning the paint and making my car look brand new! I can’t thank you guys enough! More
Electrical system repair Diagnosis of charging system issue. Turned out to be the alternator. Vehicle is not a GM automobile, but past repairs and great service prompted me to Diagnosis of charging system issue. Turned out to be the alternator. Vehicle is not a GM automobile, but past repairs and great service prompted me to bring to Tony Lang at Ferman Chevrolet. I can always trust Tony Lang, he has proven to be honest and professional time and time again. I would not even consider going elsewhere. Tony is the reason I return for all repairs on this automobile as well as our Chevrolet Captiva. More
Always great service I come to Ferman Chevy in Tarpon Springs because I always have a wonderful experience. All of the people that I have met have been very helpful and ni I come to Ferman Chevy in Tarpon Springs because I always have a wonderful experience. All of the people that I have met have been very helpful and nice. I have never had a bad experience at this dealership. More
Felt like home! I was greeted with a smile and by name. They put protective covers on my seats and floor. Robert greeted me with all my paperwork in hand ready to add I was greeted with a smile and by name. They put protective covers on my seats and floor. Robert greeted me with all my paperwork in hand ready to address the issue and get me on about my day. My truck was fixed in a shorter time then I had quotes from other places and the price was even better. I was in and out with a vehicle I could have faith in putting my family in. Thank you robert you rock man! I see you Ferman! Do what you do best! More
Great Service Great People I experienced excellent customer service. I went in for an oil change and tire rotation, and it was complete within about an hour. Tom and the rest I experienced excellent customer service. I went in for an oil change and tire rotation, and it was complete within about an hour. Tom and the rest of the service staff were willing to help out right away. More
Done on time, great donuts but no wifi for my laptop? The service was completed in the 2-hour time estimate. Plenty of free donuts and cold water but wifi could not connect my Windows-based laptop. Thanks The service was completed in the 2-hour time estimate. Plenty of free donuts and cold water but wifi could not connect my Windows-based laptop. Thanks to the staffer who tried to help. Is the price of an air filter replacement $40.95 or $43.95? Ii was charged $43.95 More