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Ferman Chevrolet Tarpon Springs - Service Center

Tarpon Springs, FL

4.4
2,876 Reviews

2,876 Reviews of Ferman Chevrolet Tarpon Springs - Service Center

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October 04, 2018

Nine days for a key to be made. Had an antitheft malfunction. It took nine days for me to end up getting a new key made. Several calls went unreturned. Worst part is I googled the pr More

by Sophie122388
Customer Service
Recommend Dealer
No
Employees Worked With
Other Employees : Shannon Striba
Oct 09, 2018 -

Ferman Chevrolet Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Truppi at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

October 03, 2018

software update should be able to do update without visiting dealer not very convenient waiting area too noisy did not even wash car with the service provided More

by RAGHUDV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Meinhold
Oct 09, 2018 -

Ferman Chevrolet Tarpon Springs responded

Sorry to hear you had a less than amazing experience with us. We strive to do our best at our dealership. Please contact us so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

October 02, 2018

Excellent Trusted dealership, for many, many years, and there is no need to go elsewhere. Late husband was 30 year GM employee, and he had a great relationship More

by Fran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Meinhold
Oct 09, 2018 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

October 01, 2018

A big to-do list completed in a quality manner I had a big list of 100k maintenance work that needed to be completed. It was completed in a quality fashion and the car was returned to me looking b More

by Brad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2018 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

October 01, 2018

Awesome service Guys went out of way and helped my when I got towed in . I was in and out in 3 hrs thanks again guys you rock ! More

by Chevy mAn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Coleton Reece
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Monteverde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Marchido, Robert Marchido
Oct 09, 2018 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

October 01, 2018

Excellent service by Robert Marchido. We areally appreciated the very good service in a timely manner. The staff was very friendly and were great at customer service, especially Robert Mar More

by dmarchido
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Marchido, Robert Marchido
Oct 09, 2018 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

October 01, 2018

Body shop repair I dropped my car off at Ferman Chevrolet in Tarpon Springs to be fixed from an accident I got into. The process took longer than they anticipated at f More

by Hannahroberts43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
Oct 09, 2018 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

September 28, 2018

VERY GOOG SERVICE Always have a good experience when I bring my car in they always greet me and if I have any concerns about my car they always take care of it for me v More

by CONNIEMEBERT01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Lang
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Marchido
Oct 09, 2018 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

September 28, 2018

Totally satisfied, they far exceeded our expectations. We had an intermittent problem were our car would go dead after being shut off for a short period of time, two to three hours. It became a safety conc More

by SMALIK4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Lord
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beverly, she is the first one to arrive and the last one to leave, Sandi efficient and gracious, , Robert Marchido
Oct 09, 2018 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

September 28, 2018

Everything was great! Service, timely, workmanship! All gr This was the best experience I ever had with a collision center! it’s never a good thing when your car is up at the closure and center. The staff wa More

by kellygirlhaines
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collision center-matt, crystal
Oct 09, 2018 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

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