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Ferman Chevrolet Tarpon Springs - Service Center

Tarpon Springs, FL

4.4
2,675 Reviews

2,675 Reviews of Ferman Chevrolet Tarpon Springs - Service Center

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January 17, 2024

Tony always provides great customer service at FERMAN of Tarpon Springs ..I am always satisfied More

by Lisamustang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

January 17, 2024

Our salesman Grant did an amazing job with us. The Volvo group also help coordinate all our concerns and process More

by apappas67
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Bedell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

January 16, 2024

Great experience on all aspects of my experience there and would go there again or recommend others More

by jonathan.midwall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Buczkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

January 16, 2024

Steve and Matt are great, as ALWAYS! Thanks for always taking care of our truck needs. More

by ak.haddon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Shipley
Jan 17, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

January 16, 2024

Bought and service my truck at Ferman Chevrolet Tarpon Springs. people working their top-notch very friendly willing to go the extra mile. I had a check engine light on my Silverado needed to bring it in More

by josephterrusa
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Wheaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

January 16, 2024

Took 2 hours for oil change. That is too long for that service. Too many other options out there under half hour. More

by wisdomhypnosis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil Mendes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

January 16, 2024

Took very good care of my car and got me in without an appointment. Will definitely continue to take my car there. More

by mca3_7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Ketchum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

January 16, 2024

I paid for oil change and tire rotation, technician changed the oil but he didn’t rotate the tires. I told the guy at the front desk, he called the technician and he said he did, but I worked with tire More

by hectorcito14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Ketchum
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Ferman Chevrolet Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

January 16, 2024

The Service Desk at Ferman Chevrolet has been Professional, Precise, Courteous, Accommodating, and the repairs have been appropriate. Thanks Matt ! More

by BOUTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Ketchum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

January 16, 2024

Your Service Department at the Tarpon Springs location has the BEST customer service!! They are Exceptional! More

by kathy32159
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Mendes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

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