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Ferman Chevrolet Tarpon Springs - Service Center

Tarpon Springs, FL

4.4
3,131 Reviews

3,131 Reviews of Ferman Chevrolet Tarpon Springs - Service Center

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November 12, 2020

Great service. Tony informed me about my keyless is getting worn and I need to get fob cover for it. I thought that was considerate. More

by GIWERW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2020 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

November 12, 2020

Some of the people are very unreliable. Especially in sales. They DO NOT return phone calls. This is the same problem in service. You can call and leave messages to no avail. They DO NOT return calls. VE More

by talbano2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan Foster
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Meinhold
Nov 18, 2020 -

Ferman Chevrolet Tarpon Springs responded

Sorry to hear you had a less than amazing experience with us, . We strive to do our best at our dealership. Please contact us so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

Nov 18, 2020 -

talbano2 responded

You have my number

November 11, 2020

As always “Service with a Smile”. We dropped the car off Thursday afternoon and picked it up on Saturday. Tony Lang called us when the service was completed. We paid by CC and he left the key with the rec More

by JBRUNETTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The Saturday receptionist. So courteous with an infectious smile.
Nov 12, 2020 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

November 07, 2020

Great service. Everyone is so friendly and they prompt with our appointment time. We were in and out in minutes. The business is clean the waiting area offers coffee and a snack. More

by no2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Marchido, Tom Meinhold
Nov 09, 2020 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

November 06, 2020

Top notch service from Rob M. It is a great dealership for both sales and service. Their parts department and there crew also, does a good job for its customers. The best Chevrolet dealership in the Tamp More

by jzatofl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Marchido, Norman Alfonso
Nov 09, 2020 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

November 06, 2020

SCAM SCAM SCAM never will visit again and never will recommend this place to anyone ever! The website is a scam and I didn’t get the work done I was promised, an actual joke More

by paul.swiontek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony Lang
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Meinhold
Nov 09, 2020 -

Ferman Chevrolet Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Truppi at shannon.truppi@ferman.com so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

November 06, 2020

I always have a great experience at Ferman Chevy. It's a good environment full of friendly people. I will continue to do business with them. More

by Robertpelaez
Recommend Dealer
Yes
Employees Worked With
Todd Ullestad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chance Hatcher, Tom Meinhold
Nov 09, 2020 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

November 05, 2020

Had trouble getting my vehicle handed back to me in prpoper condition. Had to argue with Service advisor to get work completed properly. Was told that something is broken so they were not able to put More

by cs_tal
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tony Lang
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2020 -

Ferman Chevrolet Tarpon Springs responded

Sorry to hear you had a less than amazing experience with us, . We strive to do our best at our dealership. Please contact us so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

November 03, 2020

I have had nothing but great service at Ferman!!They I have had nothing but great service at Ferman!! They keep me informed of what is going on and if any issues arise they let me know before the work i More

by phantomagent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Zuilly
Nov 04, 2020 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

November 03, 2020

The best Chevy dealer for n Florida. Excellent customer service and service team. Rob is very personal and always there to help with any situation. More

by dst4404
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Marchido, Tom Meinhold
Nov 04, 2020 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

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