Ferman Chevrolet Tarpon Springs - Service Center

Always pleasant to deal with. They answer all of my questions and help me get the deal that I want. I don't look anywhere else. They answer all of my questions and help me get the deal that I want. I don't look anywhere else. More

I brought my corvette in for service on 10/14 to fix an ignition switch issue. I was told it would be a 4 day job due to the need to order the part. After 4 days I called multiple times to check on the sta ignition switch issue. I was told it would be a 4 day job due to the need to order the part. After 4 days I called multiple times to check on the status of the repair and did not get a return call for several more days and it was then that I was told that they locked the keys in the car and when they tried to jimmy it open they broke the driver side window. They said it would be a few more days because they had to order a new window. I called multiple times to check status and did not receive a call back until they called to tell me that while installing the new window it slipped and broke the regulator. I called multiple times to check status and never received a call back. I went to the dealership in person and was told they fixed the window and regulator but that the car was not ready because they could not calibrate the part they installed in the steering column and they were waiting to hear back from engineering. I called again on 11/15 to check status and received a callback saying it was now ready. I went to pick it up on 11/16 but found that the car was not ready to go because they did not detail the car which they promised to do because when I brought the car in it was freshly detailed and while in their possession it became covered in dirt inside and out. I was told it would be ready on 11/18. I hope that this proves to be true. I inquired about a discount for the service work due to the extreme inconvenience caused by the dealership. I was told that they don’t give discounts for delays, no matter the length of the delay. In summary, they will have had my car for over 5 weeks to fix a problem that was quoted as a 4 day job, that is if it is indeed ready on 11/18. I also asked for a quote for some minor body repairs but will not have this work or any other work done at this dealership due to their horrible customer service and incompetence in performing the service. More

Was kind of nervous when I was told it's a gmc part and you might not have part available but then 3 hrs later all repaired it made my day you might not have part available but then 3 hrs later all repaired it made my day More

I’ve taken both my Camaro 2SS here multiple times and it’s always a great experience. The service writers are friendly & helpful & it’s obvious they have highly skilled mechanics who do the bigger repair it’s always a great experience. The service writers are friendly & helpful & it’s obvious they have highly skilled mechanics who do the bigger repair jobs. I go out of my way to do business with them & it’s always worth it. I highly recommend them for all your service needs. More

Nice people, easy to work with. I dealt with Dave who was very helpful and prompt. Great dealership I dealt with Dave who was very helpful and prompt. Great dealership More

Tony good service advisor awesome service Ferman chevy on time good people nice and clean time good people nice and clean More

I like the personal service,and donuts 🍩 Tony stays in touch, with you all the while you wait. He also let's you know all the details on your service plan. touch, with you all the while you wait. He also let's you know all the details on your service plan. More

Niel was rude and disrespectful talks down to customers. His boss done nothing but say that he didn't want my business. After talking to other people they felt the same way about being talked down to. This His boss done nothing but say that he didn't want my business. After talking to other people they felt the same way about being talked down to. This sucks because this dealership is closer to my home. However I will not be talked down at and disrespected More

Owning Blazer EV is a true joy. My service visit was by far the most enjoyable. Getting service done and having not to pay one single dollar. Service personnel were very nice and th My service visit was by far the most enjoyable. Getting service done and having not to pay one single dollar. Service personnel were very nice and threw in the oil change joke too. Had a good laugh. More

Service advisor was polite and courteous. There were no issues during my visit. Including no annoying up-selling. There were no issues during my visit. Including no annoying up-selling. More