Ferman Chevrolet Tarpon Springs

Good people Steve and Chance got me in a great truck..easy buying experience..good people. Would recommend them to everyone that needs a new vehicle......good job Steve and Chance got me in a great truck..easy buying experience..good people. Would recommend them to everyone that needs a new vehicle......good job More

I am very displeased and surprised at how the dealership in Tarpon Springs Florida dealt with damage done to my truck when it was there over a week and a half. I live three blocks from the dealership and drove Tarpon Springs Florida dealt with damage done to my truck when it was there over a week and a half. I live three blocks from the dealership and drove it straight home after repairs were done. But the next morning when I opened the garage door I saw damage done to the bumper and they out right told me to my face I did it. I'm surprised how your company works and this is the second truck we have bought from you. To tell me to my face that I did it, and the best they can do is pay for half the work for something I didn't do which is over $400 dollars for half. I plan to take this up with the better business bureau and further spread the word on how your company deals with service. I was not informed that I needed to take video's of my car when I drop it off to make sure that it comes back the same way. I would like full payment and replacement for the bumper and I would like an apology from the company. This is irresponsible and unprofessional by such a large company that I am sure has insurance for these problems. I would like to keep doing business with your company because I love my truck but you are making it very hard for a customer to put any trust in your company. I would very much like a responds on this as soon as possible. madge_maggio@yahoo.com More

Kyle Steger made our car buying experience stress free. I have purchased 4 cars within the last 5 years and this has been the best purchase experience ever. Kyle and I were able to e-mail, text and speak ov I have purchased 4 cars within the last 5 years and this has been the best purchase experience ever. Kyle and I were able to e-mail, text and speak over the phone. He was able to work with my hectic schedule and get me in and out relatively fast. I have already referred him to family and friends. Kyle is extremely helpful and personable. This Ferman dealership has a nice inventory but overall it is their employees that give it the competitive edge. Thank you Kyle and the entire Ferman team. Also, the gentleman who handled the finance was able to assist us while interacting with our two year old daughter. She liked him so much that she made him a colorful art display that he taped to his office window. More

Not recommended for service. I go in for an oil change. Since I’m familiar with cars and typically do my own service, I watch. What I see is: 1. The lug nuts are tightened with I go in for an oil change. Since I’m familiar with cars and typically do my own service, I watch. What I see is: 1. The lug nuts are tightened with an air wrench and no torque stick, which means that they are probably over-tightened. Over-tightened lug nuts usually result in brake pedal pulsation because the over-tightened lugs warp the brake rotors. 2. The tech uses the torque wrench afterwards, which just clicks. This also indicates that the lugs are over-tightened. 3. I ask the tech to check the torque. He wants to remove all the lugs and do it over again, but that will not prove that anything was originally over-tightened, so I ask him to set the torque wrench to 5 lbs over what he just torqued them to. The bolts don’t move. I ask what torque setting he uses, and he states: 100 foot lbs. 4. I show the owners manual to another Service Advisor, which requires 110 foot lbs. He jokes that no one ever complains about lug nut torque. I ask them to please follow the recommendations in the GM service manual. He states that he doesn’t know anything about the torque settings; “that’s what he has techs for”. 5. Upon returning the owners manual to my car, the same service tech is there, joking with another tech about how everyone was laughing about a customer worried about lug nut torque. I ask what he’s talking about and he tells me that he’s talking about another customer, them states that he was talking about one of the employees. He changes the story within 30 seconds. 6. Upon walking around the lot, I see: a. Another customer bring in their Equinox for service. The service writer doesn’t even notice that a screw is lodged in of her tires, so I point it out to him. It’s in the worst part of the tire, right next to the sidewall, which would cause the customer to get a flat shortly after leaving the dealership. b. A salesman riding around in a golf cart. He states that he’s looking to help customers, but later I see him sitting on various motorcycles parked in the customer parking area. c. An auto detailer drop his large green vacuum cleaner on the ground, and then try to put it back together. More

Best Experience Ever This was the smoothest, easiest car busing experience ever, we ended up buying 2 cars!!! Friendly, clean and comfortable atmosphere, everyone was su This was the smoothest, easiest car busing experience ever, we ended up buying 2 cars!!! Friendly, clean and comfortable atmosphere, everyone was super nice too. More

No pressure I came in to look at a used vehicle, and it was not everything I needed. Then I found the perfect new vehicle. There was no pressure on me to buy eith I came in to look at a used vehicle, and it was not everything I needed. Then I found the perfect new vehicle. There was no pressure on me to buy either vehicle. I like that. Bogi is a honest and friendly salesman. More

Top notch customer service and overall experience I had a wonderful experience at Ferman Chevrolet in Tarpon Springs. I really lucked out to get Bogi as my Sales Consultant. It didn't feel like he was I had a wonderful experience at Ferman Chevrolet in Tarpon Springs. I really lucked out to get Bogi as my Sales Consultant. It didn't feel like he was selling me a car, it felt more like we were establishing a friendship. We pretty much spent all day to find a deal that would work for both of us, but Bogi was patient and gave me unbelievable customer service throughout. It was a pleasure having Bogi throughout my sales experience. I got there first thing in the morning and was still there at 2:00pm getting my new Camaro tinted and Bogi actually took me to lunch while the tint was being done. Bogi was exceptional he made me feel at ease in a situation that can be stressful at times. It's a brand new, clean dealership as well. Go to Ferman Chevrolet of Tarpon Springs and do yourself a favor and ask for Bogi! More

Bogi goes the extra yard! We couldn't be more pleased with the communication, patience, willingness to deliver vehicle to an out of county buyer. And as an informed consumer a We couldn't be more pleased with the communication, patience, willingness to deliver vehicle to an out of county buyer. And as an informed consumer armed with information, specifics that I was aware of that could have easily been exaggerated or sugar coated, weren't. Honesty, integrity, sincerity, make for solid relationships. Great job Bogi! Larry Surowiec More

The best people to deal with, will never go anywhere else. Such a great group of people to work with. Everyone there took their time with us and made us feel comfortable, we never felt pressured at all. They w Such a great group of people to work with. Everyone there took their time with us and made us feel comfortable, we never felt pressured at all. They went above and beyond to find the exact car that we wanted and gave us an AMAZING deal. Truly the most honest dealership we have ever dealt with. A HUGE thanks to Chance and Keith. More

Very Satisfied I am giving 5 stars mainly due to my experience with my sales person, Bogi Enkhtaivan. Bogi was completely honest, upfront, and I felt like he was act I am giving 5 stars mainly due to my experience with my sales person, Bogi Enkhtaivan. Bogi was completely honest, upfront, and I felt like he was actually there to help me find the best deal possible. Dealerships need more people like Bogi. More