Ferman Chevrolet - Tampa - Service Center

Wipers not woeking Could not duplicate problem. I'll be back when it happens again... Brian was fine. See you next time. Lower your prices! Good bye and good night! Could not duplicate problem. I'll be back when it happens again... Brian was fine. See you next time. Lower your prices! Good bye and good night! More

Take responsibility for your mistakes! Had a brake repair on my 2014 Silverado LTZ at this dealership in September. Their mechanic failed to install a gasket on the vacuum assist pump which Had a brake repair on my 2014 Silverado LTZ at this dealership in September. Their mechanic failed to install a gasket on the vacuum assist pump which resulted in oil leaking out and staining my paver driveway. They paid to have the gasket installed but would not take care of my driveway issue. Got GM corporate involved and they were no help. Probably have bought my last GM car. Feel a little bad about that because I have many family and friends with careers at GM and have owned a lot of GM vehicles, but if they won’t stand behind their service and take responsibility for mistakes I will find a car company who will. Nobody at GM was even concerned that I lost my brakes suddenly. Seems like they would want to look into the situation. More

Exceviceptional service Service manager Gary Vogt is very good. He always gets me scheduled as I have a very hectic work schedule. All staff is so nice and attentive. work Service manager Gary Vogt is very good. He always gets me scheduled as I have a very hectic work schedule. All staff is so nice and attentive. work is done in a timely manner. More

Vehicle Maintenance, Chevy Trax I brought in our vehicle for its first scheduled maintenance and replacement of a broken fastner. I was taken care of promptly and everything was exp I brought in our vehicle for its first scheduled maintenance and replacement of a broken fastner. I was taken care of promptly and everything was explained to me. More

Really good! It was fast and the staff was really friendly! The coffee machine is also a big plus. Jimmy helped me out and he was extremely friendly and I was out It was fast and the staff was really friendly! The coffee machine is also a big plus. Jimmy helped me out and he was extremely friendly and I was out of there quickly. More

Very good value. A car to use while my car was serviced makes me feel like the dealerships is serious about customer satisfaction and wants my continued business. Tomm A car to use while my car was serviced makes me feel like the dealerships is serious about customer satisfaction and wants my continued business. Tommy and Howard did a great job. More

Very good overall experience. Technicians went above and beyond to help me out with a problem that I had on my vehicle. Very attentive to detail. Technicians went above and beyond to help me out with a problem that I had on my vehicle. Very attentive to detail. More

Great service Brian was excellent great customer service took care of all my needs excellent service understanding my needs and making sure my expectations were met Brian was excellent great customer service took care of all my needs excellent service understanding my needs and making sure my expectations were met really great person More

Very friendly service Super friendly staff always willing to help go out of their way nice clean Facility up-to-date lounge area facility in work area Nice Internet are Super friendly staff always willing to help go out of their way nice clean Facility up-to-date lounge area facility in work area Nice Internet area would fast service More

A Pillar dent in brand new Traverse High Country Unfortunately, my new Traverse High Country had a factory dent in the Left A Pillar just above the mirror that we discovered after taking delivery. I Unfortunately, my new Traverse High Country had a factory dent in the Left A Pillar just above the mirror that we discovered after taking delivery. I consulted with my sales person, Z, and we consulted the body shop. Of course. their solution involved body work and paint! Z and I both agreed that that was not a solution. I had asked about a paint-less dent repair earlier, so Z gave me a "We Owe" and told me the PDR guy would be at the used car lot Friday morning. I found Paul at the used car lot Friday morning. At first he was not hopeful of being of help. He said that if he drilled a hole in the A Pillar he could fix it our in a minute, but he had not drilled a 2018 yet! He tried a "glue and pop" repair several times and was able to get about 90% of the dent out. Not perfect, but much better than it was. More