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Ferman Chevrolet - Tampa - Service Center

Tampa, FL

3.7
672 Reviews

672 Reviews of Ferman Chevrolet - Tampa - Service Center

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April 12, 2018

Good Service The service received at this time was very good I just recommend improve the waiting time for peoples who had a previous appointment, thank you. More

by danielromlag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Vogt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zeyad "Z" Altuama
Apr 13, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 4 star rating. So happy to hear that you had a great experience working with Gary and Z. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

April 12, 2018

Always there to help Gary Vogt is the best! Always there to help with my truck for more than 10 years now! He is the best and Ferman is very lucky to have him More

by BONNIE.CALHOUN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Vogt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. So happy to hear that you had a great experience working with Gary. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

April 12, 2018

Collision center I have never been happier with a transaction as with Ferman. The staff called me everyday and gave me a full detail on where the progress was on my ca More

by Frankshe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Nardin
Apr 13, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

April 12, 2018

Repairs completed on time. Service was excellent! Repairs were done on time. Customer service was beyond my expectations Chris Schuller and Heather (didn’t get her last name) ke More

by KC
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christopher Schuller
Apr 13, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

April 12, 2018

Wonderful I had a great experience with all that I had contact with.They all knew their jobs really well.The break room and bathrooms were really clean. More

by grdent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Pol, Howard Nardin
Apr 13, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

April 12, 2018

Just Moved to Area. Extremely Impressed by Ferman Chevrolet! From making appointment online,the confirmations, being treated wonderfully from the moment of arrival to my excellent Service Manager Merrick, made m More

by grm1123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Merrick
Apr 13, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

April 12, 2018

service excellent courteous friendly and always available when needed. follow-up to service needs always timely. I had an emergency at home. car would not st More

by rola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Vogt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Nardin
Apr 13, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. Great to hear that Howard and Gary did a good job for you. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

April 12, 2018

Excellent Service I was serviced well and taken good care of. Everything was performed in a timely manor and very professional. I look forward to bring my vehicle to be More

by LJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Chance
Apr 13, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

April 11, 2018

Ferman Chevy If you don’t mind waiting for two hours for an oil change and if you have an issue with your car. They don’t communicate with you on what the issue un More

by TRAVIS8406
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Apr 13, 2018 -

Ferman Chevrolet - Tampa responded

Hello Travis, my name is Tommy Farruggio, I am the Guest Experience Manager at Ferman Chevrolet. I do apologize for any inconvenience this may have caused you. I looked into your concerns and see nothing about an oil change being done but I was made aware that you came into dealership with a tire that needed to be repaired, ABS light and Air Bag light that were on. So it wasn’t just a simple tire repair....these other items do take some time to determine what is causing them. You decline all services other than the tire repair and were not charged any diagnostic fees to determine why the light were on. If I can be of any assistance in the future please don't hesitate to contact me directly. Tommy Farruggio Guest Experience Manager thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

April 11, 2018

Fast and efficient I took my SUV in to find out why a service light on the dash had suddenly come on. They handled the problem quickly, did a total checkup, and made rec More

by GloriaB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Vogt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. So happy to hear that you had a great experience working with Gary. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

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