Ferman Chevrolet - Tampa - Service Center

Very caring and knowledgeable and patient This was my third experience in 12 months with this company and they are 2nd to none when it comes to customer service. I would recommend them even a This was my third experience in 12 months with this company and they are 2nd to none when it comes to customer service. I would recommend them even at I did not have an accident with a vehicle because they know what they are doing and they really do care about their customer More

Was decent Customer service is always good. I just hate I had to spend out $ & I didn't know my warranty had just expired but overall the service is very good Customer service is always good. I just hate I had to spend out $ & I didn't know my warranty had just expired but overall the service is very good More

Great Sales and Service. I have done business with them off and on, depending on what brand of vehicle I owned, for several years. Their sales and service departments are top I have done business with them off and on, depending on what brand of vehicle I owned, for several years. Their sales and service departments are top quality. The customer waiting area is very well appointed and customer friendly. The only improvement I would suggest is the Sales department could have a little more privacy. It would add greatly to the perceived quality of the dealership.. Thus giving the customer the impression he is important enough to discuss his business in private. Similar to higher end vehicle dealerships. More

Thank you This service department made things right and fixed a issue that happend after I got service done to my car previously from there shop, thanks This service department made things right and fixed a issue that happend after I got service done to my car previously from there shop, thanks More

Fender bender i went to Ferman Collision Center to have an estimate after a minor accident .I had all my insurance paper work done plus the estimate and ended up ha i went to Ferman Collision Center to have an estimate after a minor accident .I had all my insurance paper work done plus the estimate and ended up having the repairs done there because they made it so easy More

Scratched my car and chipped paint Brought it in for a simple oil change. They Scratched my fender, side skirt and chipped my door paint! Fixed the scratches but not the paint chips. To Brought it in for a simple oil change. They Scratched my fender, side skirt and chipped my door paint! Fixed the scratches but not the paint chips. Told that threat didn't have my paint color, and that if I wanted it fixed for me bring in my own touch up paint. How about you take a little extra care to not mess up $100,000.00 cars in the first place! More

Multiple attempts to fix the same issue The collision center fail to fix my car correctly the first time now requiring me to go back a second time and now what will be a third time to fix i The collision center fail to fix my car correctly the first time now requiring me to go back a second time and now what will be a third time to fix it correctly. Lack of communication among the service advisor that was assigned to fix my car. Now requiring need to speak to the service collision manager to now bring my car in for the third time to have it painted correctly . The manager was very nice and very accommodating but it’s just a little frustrating to have to take it back a third time to the dealership who I was confident will have it fixed correctly the first time More

Customer Service Jimmy Johnson did an excellent job for me. From the time he first greeted me as I arrived until the service work was completed kept me informed about Jimmy Johnson did an excellent job for me. From the time he first greeted me as I arrived until the service work was completed kept me informed about the time and the work being finished. He made me feel that Ferman Chevrolet appreciated my business. You have now picked up a new customer. George Dorey More

car overheating After several weeks in the shop they final fixed the problem with the leaks and overheating. Howard understood our concerned of having to return and b After several weeks in the shop they final fixed the problem with the leaks and overheating. Howard understood our concerned of having to return and being inconvenience and made sure we were compensated. Good Job Howard.. More

Great Experience Always a quick and easy experience when I have service done. I was in and out in no time. Nice waiting area with comfortable seating. My advisor was s Always a quick and easy experience when I have service done. I was in and out in no time. Nice waiting area with comfortable seating. My advisor was super nice and helpful. He answered all my questions. Sadly, I dont recognize his name on this list. More