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Ferman Chevrolet - Tampa - Service Center

Tampa, FL

3.6
675 Reviews

675 Reviews of Ferman Chevrolet - Tampa - Service Center

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April 19, 2018

Best place for professional GM service Always fast and efficient always on time when promised and very flexible with my schedule. Never any complaints I have purchased and serviced 4 vehicl More

by Jlbgarret@msn.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Johnson
Apr 23, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. Glad to hear that you had a great experience at the dealership and also working with Jimmy. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

April 19, 2018

German review Ferman service is probably the best service center I have ever experienced. They try to address everything you ask and more. I am very happy with this More

by Phil1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Goodpaster
Apr 23, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. Glad to hear that you had a great experience at the dealership. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

April 19, 2018

Diagnistic Brian the gentlrman who I workedwithwas very dilligent in responding to me. Was very clear on whay was going in made it easy to understand. More

by neice944
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian in service
Apr 20, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the great rating. Glad to hear that you had a great experience at the dealership and also working with everyone. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

April 19, 2018

Jimmy and Brian These two guys took care of me the morning I pulled up having no idea what I wanted to do. I appreciate every second they endured with me while I was More

by kurofaye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Johnson
Apr 23, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the great rating. Glad to hear that you had a great experience at the dealership and also working with everyone. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

April 18, 2018

Excellent service provided by dedicated professionals The staff at this dealership are mostly professional caring people who have one goal - customer satisfaction and the excel at it. My experience was 10 More

by fnet007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damarys and Manuel Rodriguez
Apr 23, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. Glad to hear that you had a great experience at the dealership and also working with everyone. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

April 18, 2018

Adaquate service Wait times are far too long. Way too many cars come in for amount of advisors and techs there are. My advisor also tried to inform me my car wasn’t co More

by seanparkinson8
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Gary Vogt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2018 -

Ferman Chevrolet - Tampa responded

Hi, my name is Tommy Farruggio. I am the Guest Experience Manager for Ferman Chevrolet of Tampa. I apologize for your past experiences. I appreciate the opportunity to speak with you and resolve any issues you may have at the dealership. If I can be of any further assistance, please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

April 18, 2018

Overall service The service was good. Other then me having to call a few time to get in touch with my service tech. Took 2 1/2 days to replace a water pump. More

by Alicia Curiel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Nardin
Apr 23, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the great rating. Glad to hear that you had a great experience at the dealership and also working with Harold. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

April 17, 2018

They Aim to Please Someone backed into my car and I took it to Ferman Collision Center. The service advisor was very thorough in evaluating and estimating the damage. Th More

by Rich Grimm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frances Torres, Jorge Matos, Damarys and Mannie Rodriguez.
Apr 23, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. Glad to hear that you had a great experience at the Collision Center and also working with everyone. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

April 17, 2018

Tahoe Service Honest, timely service; excellent wait area; I did realize I was due a free oil change until advised so by the rep. thanks for the service More

by vswhitehead
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Chance
Apr 23, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. Glad to hear that you had a great experience at the dealership. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

April 17, 2018

Simply the truth Very quick very fair will use again. They treat you with respect no matter your type of car or amount of business. I haven’t had anything major dive b More

by artan_b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Farruggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. Glad to hear that you had a great experience at the dealership. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

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