Ferman Chevrolet - Tampa - Service Center

3 hour oil change Had an appointment, and was there for 3 hours and they estimated an hour to 1.5 hours. I arrived on time, and wasn’t greeted for almost 30 minutes, I Had an appointment, and was there for 3 hours and they estimated an hour to 1.5 hours. I arrived on time, and wasn’t greeted for almost 30 minutes, I said I was waiting and they took 3 hours. If I knew that I’d wait that long, I would’ve been picked up, now I know for next time. More

Great Got into an accident and my insurance sent me to you guys. My car was in the shop for about a week. They kept me updated the whole time my car was get Got into an accident and my insurance sent me to you guys. My car was in the shop for about a week. They kept me updated the whole time my car was getting fixed and even provided me with a rental. More

Best service around! So from Jimmy to the young lady at the cashier to the receptionist everything's good. If you like Chevys! Go see Nate or one of the other sales folks So from Jimmy to the young lady at the cashier to the receptionist everything's good. If you like Chevys! Go see Nate or one of the other sales folks and I'm sure you won't be steered wrong 😎 More

Excellent service and work Everyone that helped me in the process was friendly, professional and provided excellent service. They did an awesome job keeping me informed of where Everyone that helped me in the process was friendly, professional and provided excellent service. They did an awesome job keeping me informed of where and what was happening with me vehicle. My vehicle looks amazing and also ran great. Excellent work all around. More

Two widows with a dead Malibu We took our Malibu in for service because it kept stalling. The tech adviced is they didn’t know what was wrong with it after an hour. He advised us t We took our Malibu in for service because it kept stalling. The tech adviced is they didn’t know what was wrong with it after an hour. He advised us to rent a car or get a new used car. Keith came over and asked what we wanted and what we could afford. He came back with a Nissan SauV. I called my son who is in the Navy. When he got off work he went home and checked Ferman’s website. He said with Keith listening we should try the 2014 Honda CR-V.. we did and liked it so we bought it. We are very happy. More

Great service Tamara and Jenn of the Collision Center were very helpful in getting my water-damaged car repaired. They were responsive to my requests for informatio Tamara and Jenn of the Collision Center were very helpful in getting my water-damaged car repaired. They were responsive to my requests for information, coordinated effectively with my insurance company for approvals, communicated progress in a timely manner, and overall were professional in how they steered the repair work to a satisfactory conclusion. I was impressed; Ferman is lucky to have them as employees. More

BMW X3 Rear Drivers side door replaced Denny Hancock and his staff at the collision center were a real pleasure to deal with. Great communication, "we'll take care of it' attitude on everyt Denny Hancock and his staff at the collision center were a real pleasure to deal with. Great communication, "we'll take care of it' attitude on everything. Best service ever! More

Ferman Chevrolet in Brandon I have bought 3 cars there and had every one serviced there including one used one I bought elsewhere. Have had a great experience with Gary Vogt in I have bought 3 cars there and had every one serviced there including one used one I bought elsewhere. Have had a great experience with Gary Vogt in service and have no qualms when my car is there for service. I have a 2014 Chevrolet Suburban with 44k on it and it looks and drives like brand new. Follow the recommended service guide and your Chevrolet will last a long time plus the repairs are guaranteed at a dealership. More

Appreciated the service on broken key We were pleased with the service when our key broke. Oue car haf to ve towed and you provided prompt repair under warranty. Thank you Brian Woolery fo We were pleased with the service when our key broke. Oue car haf to ve towed and you provided prompt repair under warranty. Thank you Brian Woolery for providing great service on this. More

Problem not fixed, severaly calls were not returned. I brought my Impala in for warrantee work on April 12. Relatively minor problem turn signal worked, but intermittently would stop clicking, resulting I brought my Impala in for warrantee work on April 12. Relatively minor problem turn signal worked, but intermittently would stop clicking, resulting in signal sometimes being left on. It was not clicking when I brought it in, the tech observed the problem. I made it clear it was an INTERMITTANT PROBLEM. Was told they had a technical service bulletin on the problem and know how to fix it. Got the car back the next day, it was working, but the following day it did not work. And the problem continues to come and go. Left messages for the tech, Brian Woolery on April 19 and again with Cindy on April 20. Still have not received a call. I wasted three hours taking the car in and picking it up. If I ever get a call back, I will probably be told to bring it in. If I do, I am afraid it will start working again, as it always does, and then stop in a day or two. • I am upset that I was told they knew what the problem was, and when apparently it started working, and they thought it was fixed. • I left messages on two occasions that were not returned. • I am angry and will follow up with the dealership, social media, and General Motors. I bought the car from Ferman and this is unacceptable. TAS More