Ferman Chevrolet - Tampa
Tampa, FL
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 AM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Great Buying experience I recently visited Ferman Chevrolet in Tampa to purchase a silverado. I started with an appointment scheduled by Steve Stanley. He set my appointment I recently visited Ferman Chevrolet in Tampa to purchase a silverado. I started with an appointment scheduled by Steve Stanley. He set my appointment with Bob Larkin. I explained the truck I was looking for and the pricing I wanted. He worked very hard with Ed Pohl and the sales manager Neil to find the exact truck I was looking for in my price range. They presented several options and I purchased the truck that I was looking for! This is my 5th vehicle that I have purchased from Ferman Chevrolet and I can honestly say that each and every purchase has been very pleasant and professional. I will continue to support Ferman Chevrolet with my future purchases. More
Horrible experience I purchased a 2014 Traverse from Ferman Chevrolet in Brando, FL after looking at all the Chevrolet dealers in the Tampa, Fl. area. My salesman was Jos I purchased a 2014 Traverse from Ferman Chevrolet in Brando, FL after looking at all the Chevrolet dealers in the Tampa, Fl. area. My salesman was Jose Inoa who was as courteous and professional as any car dealership salesperson I have ever dealt with. But after his help, everything went downhill from there. I was going to pay cash but the sales manager talked me into letting them finance the car for me. We agreed verbally that the rate would not exceed a certain per-centage rate. My fault for trusting a verbal agreement. Since my credit is excellent, I was allowed to take the car, and they took my trade in, without signing all of the paperwork for the financing that I was assured would not be a problem.When I came back a couple of days later to sign the finance papers, I was advised that they couldn't get me the verbally agreed to finance rate due to the fact that the car had been titled to the dealership and could not be sold as a new vehicle. I had already put my money back into a CD and felt trapped so I agreed to the increased finance rate. Additionally, the out-the-door price that was in writing was more on the finance papers. I questioned that and was told that when I got my refund back on the tag and title fee, since their number was an estimate, that the out-the-door price should actually be a little lower than our agreed upon price. I got my refund and I was still over the agreed upon price. (They have since reimbursed me the difference after I went back into the dealership and complained.) Additionally, because they didn't advise one of the finance companies, that they had checked with on financing my car, that I had chosen another finance company, that finance company denied me credit. I am now left with having to deal with that fiasco myself and with my credit reports myself. I would never recommend this dealership to anyone unless they were paying cash for a vehicle, and then I would advise them to get everything in writing in triplicate. Also, I was told I would probably get a survey to rate my experience, needless to say, I haven't received one. I presume the dealership gets to decide who gets the survey and will not send a survey to a customer that they know wasn't happy with their overall experience. More
Service department Customer service stops once you purchase your vehicle. I was told different prices 3 times during my visit, had to watch the mechanic to ensure he was Customer service stops once you purchase your vehicle. I was told different prices 3 times during my visit, had to watch the mechanic to ensure he was doing his job, which I corrected him on tire rotation and filling my fluids up doing oil change. 2 days laters my "replace fluids" sign appeared. Stated I needed all new tires when I just had them replaced. And now, the is an electrical problem because my warning light came on. When I called to ask, took me all day to get a human voice, which was belittling. also states there is a diagnostic fee which applies to the charges to repair it, even though I have warranty? Doesn't make sense. I never had an issue with my car until I took it in to them. Cashier asked for lots of money and asks you to sign multiple papers, and when questioned she can't says she doesn't know. Trust was not earned. More
Ferman will be my first and only choice from now on! My teenage daughter and I walked into Ferman looking for a good, used, affordable car for her. We explained to Bob what we were looking for, and how My teenage daughter and I walked into Ferman looking for a good, used, affordable car for her. We explained to Bob what we were looking for, and how much we were willing to spend. We ultimately bought the first car he showed us. We searched around at other dealerships for any other possible options and quickly realized no one could even come close to what we found at Ferman. The asking price was completely fair and reasonable. The car also came certified and with a warranty! Bob was more than willing to compromise with us on our trade in and gave us exactly what we were asking for. Overall, our experience was a pleasure. The process was quick and effortless. Every employee from sales, to service, to financing were extremely friendly and helpful. I will return again and again. Thanks again Bob!! : )) More
purchase a car a week after they call me to return the car I purchase a car a week after they called me to return it DONT GO THERE thry dont know how to do bussiness thre excuse was i was not approved for the I purchase a car a week after they called me to return it DONT GO THERE thry dont know how to do bussiness thre excuse was i was not approved for the loan hello how u give a car for a week and then u say u were not approved after i had the payment amount and due date. More
First time buyer The service they gave was excellent. Nate was very helpful in answering question and explaining everything to me. I got my very first car here and I'm The service they gave was excellent. Nate was very helpful in answering question and explaining everything to me. I got my very first car here and I'm in love with it. The car was a little over my budget but they worked with me to where I was comfortable More
Excellent Buying Experience ! I am not a fan of the new car buying process but this dealership provided us with something to write home about. The process was quick and most import I am not a fan of the new car buying process but this dealership provided us with something to write home about. The process was quick and most importantly we were satisfied with the final price and got everything we asked for. Great Job folks ! More
Yhe ability to choose! I went to dealerships on Highway 60 in Brandon, Florida looking for a vehicle under $20,000.00. I went to every open dealership and it was not until g I went to dealerships on Highway 60 in Brandon, Florida looking for a vehicle under $20,000.00. I went to every open dealership and it was not until got to Ferman did I find a salesman who really helped me. His name was Korian and he did a fantastic job allowing me to choose from an abundance of automobiles. Without a hassle. Thanks again Korian. More
Great Job Korian made this a great experience. I went in to see a specific vehicle which Korian let me drive immediately. Their was no hassle and run around. Th Korian made this a great experience. I went in to see a specific vehicle which Korian let me drive immediately. Their was no hassle and run around. They let me drive the vehicle and I told him I planned to purchase if the numbers were right. He made my experience quick and fair. We worked out a nice price for both me and the dealer and he was a very friendly and helpful. His managment in the used cars area was also very friendly and helpful. I highly recommended Korian, he didn't give any typical car salesmen stuff. Instead he just did his job and tried his best to get you to enjoy the car and the experience. More
Prompt, Friendly, Honest Service Twice I've had my used car in for repairs. Immediately given a 2014 Traverse rental at no cost. The service at Ferman Chevrolet is unbelievable. Custo Twice I've had my used car in for repairs. Immediately given a 2014 Traverse rental at no cost. The service at Ferman Chevrolet is unbelievable. Customers are treated with respect and a smile. I had a short wait time so I observed the personnel interacting with the customers. Everyone was greeted with a smile and promptly assisted. The atmosphere gives you a good feeling at a time when anxiety is often the case. I highly recommend purchasing a car from Ferman Chevrolet in Brandon, Fl More











