Ferman Chevrolet - Tampa

On August 2nd, we purchased our new vehicle from Julio Hernandez. Mr. Hernandez deserves a rating of 5 or better because of the following reasons. First, I have to say how pleased we were with his profe Hernandez. Mr. Hernandez deserves a rating of 5 or better because of the following reasons. First, I have to say how pleased we were with his professionalism, knowledge of inventory, stock, and vehicle information. He was extremely friendly but not over bearing. He answered all our questions and gave us all the informed information we needed to make our purchase that day. He worked with us on exploring all options and took time with us so we felt comfortable in proceeding with our purchase, despite other customers at the dealership. He gave us his full undivided attention from the beginning until we drove our new vehicle out the door. He was an extreme pleasure to work with and buy our Chevrolet Avalanche truck from. We would not hesitate to buy from him again and the Tampa dealership. He is an asset to the Ferman family and Mr. Ferman can be proud of Mr. Hernandez to represent his name and dealership. Sincerely, Lisa and Mike Schweitzer More

The car was listed for 12,998 on internet, they raised the price 4,000 the day before we drove to see it. We were told over the phone that the price would be honored. When we arrived they negotiated back the price 4,000 the day before we drove to see it. We were told over the phone that the price would be honored. When we arrived they negotiated back and forth and would not honor the internet price stating that it was there computer programs mistake. In the process they lied numerous times about the trade in price and profit that they would be making. Honesty and integrity were definitely lacking in this dealership. More

WE CAME TO FERMAN JUST TO LOOK AND COMPARE. BILL JONES MADE US FEEL VERY COMFORTABLE AND WAS NON-PUSHY. HE SHOWED US THE TYPE VEHICLE WE WERE LOOKING FOR, TOK US FOR A TEST DRIVE, ANSWERED ALL OUR QUESTI MADE US FEEL VERY COMFORTABLE AND WAS NON-PUSHY. HE SHOWED US THE TYPE VEHICLE WE WERE LOOKING FOR, TOK US FOR A TEST DRIVE, ANSWERED ALL OUR QUESTIONS AND EXPLAINED ALL WE NEEDED TO KNOW ABOUT THE CAR. HE IS VERY KNOWLEDGEABLE ABOUT ALL THE "GADGETS". More

All the way from Susan to Mr. Gomez, to David Fenton to Charley to Jeff. All top notch and very helpful and TOTALLY understood my needs and what we needed to do to get our new car. thank you all for an o Charley to Jeff. All top notch and very helpful and TOTALLY understood my needs and what we needed to do to get our new car. thank you all for an outstanding experience! (the how did I hear about you needs to include "radio" :-) More

I found Chris Lynch to be very personable and helpful. Tried very hard to get me a deal I could afford,and would be happy with. Tried very hard to get me a deal I could afford,and would be happy with. More

Good Morning, My husband will the first to tell you Good Morning, My husband will the first to tell you that I do not like dealing with buying a new car. I have been with him on the two of the three Good Morning, My husband will the first to tell you that I do not like dealing with buying a new car. I have been with him on the two of the three occasion that we did purchase a car from Ferman. I can honestly say that it was a great experience,althought its a very long process. We initialy started think we definitley going with a Tahoe and when that didnt work out and after telling William that I wasnt interested in anything else, I didnt want to purchases another cross over or small SUV (being closed minded)but he and Susan convinced me to at least LOOK at the Traverse. I must say I was speechless. I never,ever thought a that this SUV was bigger than my Dodge Journey, that it was going to meet our needs. It definitely has and I ams SO very happy that we didnt get the Tahoe. I now know it would have been too much truck for me to drive. Please know both William and Susan are wonderful,patient, sales people and we left knowing we were treated fairly and honestly. Everyone we meet through out this buying process was professional and friendly. I will also recommend Ferman to anyone in the market of buying a car. Thank you Warmest Regards, Steve and Lina Bullard More

More than any other reason... we went with the Chevy Equinox because of John Givens. Of course we had to love the car we were purchasing but the way John dealt with us made it easier for us. We were a Equinox because of John Givens. Of course we had to love the car we were purchasing but the way John dealt with us made it easier for us. We were already irritated with most of the sales consultants from the other dealerships... but John was different. He answered our questions but gave us space. Something especially impressive to us was that he never spoke badly of the cars from other makers. He helped us see the pros and cons to both cars we were looking at from Chevy and didn't try to steer us to a more expensive vehicle or to get "extras" we didn't need. He would simply inform us of what would come with each model. His patients was so very much appreciated. We went back to the dealership about 4-5 times to look at the car and be sure of what we wanted....John was always there and didn't seem to be irritated with our taking our time. He always seemed happy to see us and encouraged us to be sure of what we wanted to purchase and to not rush it. He never pressured us any of the times we went. How different he was from the other sales reps we dealt with. He made the closing of the deal as painless as one could be. All the way through having "OnStar" set up for us. He sat in the car with us after we had purchased the car and re-explained all the functions of the car before we drove off the lot. We've had our car for a little over a week and are loving it so far. We would most definitely recommend the Equinox and most definitely recommend John to be the one to deal with. The Yepez Family More

Simply the best car buying experience I have ever had. Sales and credit worked with me to get the deal and car I wanted. Very fair and the proces was quick. All parties were very well prepared. Sales and credit worked with me to get the deal and car I wanted. Very fair and the proces was quick. All parties were very well prepared. More

Took my wife's Impala in to deal with a Check Engine Light. The group there took the time to diagnose the problem completely. Turns out it was a bad sensor on the accelerator pedal and a serious safet Light. The group there took the time to diagnose the problem completely. Turns out it was a bad sensor on the accelerator pedal and a serious safety issue. Thank you for taking the time to make sure it was repaired right the first time. The life of my wife and children are very precious to me. More

I called Jorge today for a part for my TBSS and he had it in stock and was holding it at the parts desk for me. Then, I was transfered to service where Brian Rabeau said that he would put the part on for me in stock and was holding it at the parts desk for me. Then, I was transfered to service where Brian Rabeau said that he would put the part on for me. Both gentlemen were very friendly, knowledgable and ready to serve me. I was in and out of there within 15 minutes at the most. I was so impressed I told my husband, when I am in need of a different car, Ferman Chevrolet will be my choice. Thanks gentlemen for assistance me, I really appreciated it. Thanks again, Lisa More