Ferman Chevrolet - Tampa

mishandling of financial deal After trading in my 2014 Cruze LTZ and leasing a 2018 Equinox Premier, after the paper work was complete I was told that a mistake was made and I woul After trading in my 2014 Cruze LTZ and leasing a 2018 Equinox Premier, after the paper work was complete I was told that a mistake was made and I would need to come up with another $900. from the trade-in to make the deal. When I said I was disappointed with the trade value anyway ($8,000. for a vehicle listed on the lot at $12,400.) and was ready to walk, the $900. disappeared. This is old fashioned car dealing that has been cast aside by most modern dealerships! I was waiting for check for $5,000. for trade-in and was told by financial officer it would be one week, but salesman told me it would be more like three weeks. After waiting four weeks, I finally drove to the dealership where I was told that a mistake was made and if I hadn't appeared that day, the check would never have been cut! Either negligence or incompetence but either way I will never consider Ferman Chevrolet for another vehicle and will do everything in my power to dissuade others from buying from that dealership. More

I’ll go back every time Everything was great. I had absolutely no problems or issues with any services. Everybody was friendly and service was awesome. My salesman Brezhnev w Everything was great. I had absolutely no problems or issues with any services. Everybody was friendly and service was awesome. My salesman Brezhnev went above and beyond to make sure he delivered the perfect car for me!!! The paperwork was simple. I’m happy I went to Ferman Chevrolet in Brandon, Florida. More

Excellent experience John Copeland, excellent with customer service, he found the best option for me and make it possible. I will truly recomended his service, great exper John Copeland, excellent with customer service, he found the best option for me and make it possible. I will truly recomended his service, great experience! More

Good attitude Good service and attention in all paperwork and fast response, I like the service shop and the waiting room and the restroom is very clean... THX!!! Good service and attention in all paperwork and fast response, I like the service shop and the waiting room and the restroom is very clean... THX!!! More

Great experience and awesome service writers! I enjoy getting my car's to get serviced there both John & Sam are very friendly, helpful and very informative! Always keeping us informed and always I enjoy getting my car's to get serviced there both John & Sam are very friendly, helpful and very informative! Always keeping us informed and always going above and beyond! Very happy with Mazda and the service writers the guys are the best! More

Top notch I want to thank the service team. Even when they are busy they let you know that you are being taken care of. You are not treated like a number. I want to thank the service team. Even when they are busy they let you know that you are being taken care of. You are not treated like a number. More

Great Service...Expensive parts. I needed to have some electronics replaced in my trunk due to water damage. Rain filled the bottom carriage of my trunk with almost 2 inches of water. I needed to have some electronics replaced in my trunk due to water damage. Rain filled the bottom carriage of my trunk with almost 2 inches of water...almost one gallon. This was not under warranty and the parts cost me over $1000. The amplifier was $842...but online i found it for $430! Infact all of the parts cost almost twice as much as i found them online and from gm supply companies, not generic parts! So next time i need a part replaced i will order it online! The service at Ferman is always excellent and timely. My new service rep Manny was pleasant and informative. More

Great service Costumer service was great! My battery died and did not set up any appointment. I spoke with Steve and he was able to help me with that. That best thi Costumer service was great! My battery died and did not set up any appointment. I spoke with Steve and he was able to help me with that. That best thing is they were able to offer transportation home until my car was ready for pick up. Great service! Great experience! More

Overwhelmingly Amazing!!! Everyone was friendly and inviting! Paid attention to detail and made sure I made the right choice for me not them! Thank you for everything!! Everyone was friendly and inviting! Paid attention to detail and made sure I made the right choice for me not them! Thank you for everything!! More

Install rocker extensions on 2018 Z06 Tommy Faruggio coordinated the installation to make sure that the job was done on a schedule that worked for me, which I very much appreciate. Tommy Faruggio coordinated the installation to make sure that the job was done on a schedule that worked for me, which I very much appreciate. More