Ferman Chevrolet - Tampa

Took my wife's Impala in to deal with a Check Engine Light. The group there took the time to diagnose the problem completely. Turns out it was a bad sensor on the accelerator pedal and a serious safet Light. The group there took the time to diagnose the problem completely. Turns out it was a bad sensor on the accelerator pedal and a serious safety issue. Thank you for taking the time to make sure it was repaired right the first time. The life of my wife and children are very precious to me. More

I called Jorge today for a part for my TBSS and he had it in stock and was holding it at the parts desk for me. Then, I was transfered to service where Brian Rabeau said that he would put the part on for me in stock and was holding it at the parts desk for me. Then, I was transfered to service where Brian Rabeau said that he would put the part on for me. Both gentlemen were very friendly, knowledgable and ready to serve me. I was in and out of there within 15 minutes at the most. I was so impressed I told my husband, when I am in need of a different car, Ferman Chevrolet will be my choice. Thanks gentlemen for assistance me, I really appreciated it. Thanks again, Lisa More

I had the easiest car buying experience ever. I wanted a Camaro that I had seen online. When I arrived at the dealership I was greated and told them about the Camaro that I had seen on line. The car I wante Camaro that I had seen online. When I arrived at the dealership I was greated and told them about the Camaro that I had seen on line. The car I wanted was no longer there but they showed me a Camaro that was the same except that this one had a sunroof. I never really thought about a sunroof, but it was cool and the car is awesome. They worked with me on the price and sold me the one with the sunroof for the same price as the one that was advertised on line. I could not have been happier. My brother will be in the market for a truck soon and I told him this is where he needs to go. More

I had emailed Brian a few time finding a car that i would I had emailed Brian a few time finding a car that i would like. We agreed on a vehicle and a price for that vehicle. Upon showing up salesma did co I had emailed Brian a few time finding a car that i would like. We agreed on a vehicle and a price for that vehicle. Upon showing up salesma did come out and talke to me told him what i wanted, (What Brain said he had as well as the websit I checked out before going down there.) Paul said the were out of that car but had one the waas the same just different trim and options. I asked if i could get some oof the feastures that the original vehicle had, and he did not know and did not find out for me. He got me back inside salesroom and then started presssureing me to buy like right then. The price he told me was the same price that the higher end model I was offered online was. Would not talkto about that, wanted to didscuss it with his manager whic was busy. Overall long time and waitiung around, no real answers, and the old bait and switch gimmick. Willneve go ther again and won't be advising any of my friend or family to go there either. Byron H. More

The salesman was friendly and well informed. I traded The salesman was friendly and well informed. I traded a 2008 Honda CRV with only 13000 miles on a 2012 Equinox. They offered me about $3000 below The salesman was friendly and well informed. I traded a 2008 Honda CRV with only 13000 miles on a 2012 Equinox. They offered me about $3000 below Kelly Blue Book on my cat. I insisted on KBB value. Negotiation on price was the usual back and forth with the business manager. The main problem arose when I went to finance. I told the person that I did business with my credit union. I gave him the name and he said he would check with them. The best he could come up with(he said) was 5.9 percent through Ally Bank. I said I was surprised I did not get a better rate through the credit union and he said "It happens". I went home in the new car, checked the credit union website an and loans were at 2.6 percent. I have EXCELLENT credit! I went to the credit union Monday morning(car purchased on Sunday) and refinanced through the credit union. I went in to the dealer and canceled a maintaince contract I purchase and told the business manager that was the last money they would get from me. The bottom line is BUYER BEWARE!!!! More

When I came in E.T. Greeted us with a nice friendly smile. He showed us 2 vehicles. And keep us laughing the whole time. He treated 8 great and we bought.. Happy Equinox owner smile. He showed us 2 vehicles. And keep us laughing the whole time. He treated 8 great and we bought.. Happy Equinox owner More

I called prior to my arrival and stated I was leaving another dealership; can you guys beat them on a purchase of a new car and my trade? I gave all the info and he stated he would do up some paperwork w another dealership; can you guys beat them on a purchase of a new car and my trade? I gave all the info and he stated he would do up some paperwork while we're driving since we had our kids and it was 8pm. I arrived and he had done nothing. He took my trade to be appraised and he was insistent on me picking a car from his lot. I didn't want to get too far into a deal without knowing the cost of my trade because I knew I was upside down already. He refused, so I picked a car to satisfy him. Now that I gave them my trade for appraisal and picked a car, he still wouldn't give me what I asked for. He demanded my current monthly payment, my payoff, and wanted me to sign a credit app. I went in with a preapproval from my FCU so I didn't need to do a credit app and why do you need my monthly payment and pay off just to get an estimate on my truck for trade? Whatever, I give him my monthly payment and my pay off and I flat out refused to sign the credit app cause I already had a loan. He continues pressuring me and I said can you please take everything I provided you and give me the numbers. He continues with the credit app and I said my kids are restless, it's getting late, I provided you with everything you needed on the phone, I told you again everything you need in person and answered all your questions. can you please stop playing games with me and give me the bottom line so we don't waste each others time and I can buy a car and/or get my kids home. Finally, after an hour he presents this to his finance manager and brings back a sheet of paper with a hand written note from his finance manager stating this is for the cop that doesn't want to play any games and requesting a bottom line price. I ignored the horrible experience and the attitudes and rudeness and attempted to negotiate the terms. Once I began negotiating this he takes the paper and says you want to buy this or not, don't waste my time. At this point i felt disrespected with the whole experience and very upset with the outcome so far. I spoke with the finance manager and asked him why he would disrespect me like that by writing that note. Now I find myself in a verbal altercation with him just because I was hesitant to answer their questions and refused to sign a credit app. He was screaming and continuing to bring up my job as a law enforcement officer and throwing it in my face. The salesman asked what I do for a living, I didn't just go in there not throwing my weight around acting in any way as a cop. After the whole ordeal I attempted to speak to the finance manager about these issues and the little man behind the desk sat there gloating about how great his job is while yelling and dimeaning me in front of other people in the store. I told the finance manager I ALREADY HAVE A LOAN, i'm eager to do the deal and he tells me to shut up and threw me out. I took my family and went somewhere else and I'm glad I did. Yet upsey I even stopped there. My advice: Buy a car wherever the best deal is, even if its here. However, every word in this is the absolute truth. The reason they wouldn't just give me a price on my trade is because they are con artist and they wanted to con me into a deal I wouldn't be happy with. ALL I WANTED WAS A PRICE ON MY TRADE AND A PRICE ON THEIR CAR AND THEN THE NUMBERS ON PAPER AND HOW IT WOULD LOOK IN THE END. My wife contacted another manager the following day and he approved the deal i asked for over the phone to my wife and just asked for us to not give them a bad review. I turned it down, went somewhere else and I couldn't have had a better experience. More

This dealership has the same old school rip off philosphy in place. Let's mess with you, get as much money from you as possible and trick you into thinking that this is the only dealership with this vehicle in place. Let's mess with you, get as much money from you as possible and trick you into thinking that this is the only dealership with this vehicle. They want you to use their finacing, no questions and if you have other options, then they won't deal. Then after and only after raising questions on process, and called out on their mistake, they want to make it up by bending over backwards just for you, but not address the actual issue to begin with; just waiting for the next poor soul to walk in and get hammered. More