Ferman Chevrolet - Tampa

it was excellent negotiating with him. You have a good it was excellent negotiating with him. You have a good relationship with your customers. I would recommend it a thousand times to buy a car it was excellent negotiating with him. You have a good relationship with your customers. I would recommend it a thousand times to buy a car More

I have to say, I went to another dealer that I won't call out on their lack of "Courtesy" and while the sales person was great, the other staff I encountered and the way they treated me made me reconsider my out on their lack of "Courtesy" and while the sales person was great, the other staff I encountered and the way they treated me made me reconsider my purchase. So, I came in to Ferman on a Sunday, with an idea that I would just check out the certified used Traverse I had seen on the website, and take a little time to continue shopping as well as make a decision. I know my credit is pretty bad and I haven't worked on it enough to be where I need to to purchase a vehicle easily, despite working on paying things off for a year now, but with the addition of a third child to our family, the third row just couldn't wait anymore. I came in with a large down payment that I had saved, and was prepared to be treated like I would expect any sales person who is dealing with someone with my financial situation to treat me, but to my surprise, Brandon treated me like any other deal, even after I mistakenly walked into the new sales building! He was very honest, personable, and so incredibly helpful! He ran back and forth between the used and new buildings, got the Traverse and handled the deal while My husband and I sat comfortably at his desk and didn't have to do much of anything! The process was so smooth, and he even told me what my credit score was and gave me a realistic picture of what it looks like to the dealership, assuring me that it really wasn't even as bad as I thought. I felt valued and positive, and I felt so great that I was able to take the first of many steps to continue improving my credit and eventually be able to purchase a new vehicle! Honestly, the quality (a price) of the Traverse made me fall in love instantly, and the reason I decided to purchase right then was 100% because of how non-invasive and willing to help Brandon was. He stayed even through some of the AFC Championship (GO Bucs!) that he was clearly decked out in Bucs gear and I can guess was wanting to watch, and I didn't even realize ti or feel rushed to make a decision in any way because he was so patient and kind. I really felt like he leveled with me and my husband, and our needs and helped us meet them efficiently and effectively! Juan in finance was super pleasant and had no problem working with me and my financial situation, and made me feel like a normal person as well, by not making me feel like he was "doing me a favor" as the other dealership had acted for a car of the same price range, simply by trying to get a loan for me, despite having $10,000 to put down on the vehicle. He also was extremely personable, and got me approved on a Sunday, which the other dealership said wasn't possible. It was truly a seamless and great process for me, and I may just be a Chevy girl for life now! I had never considered Chevy before, as I had a relative who retired from a CEO position out of country for Ford, but this experience and the people who made me feel like a human, really made all the difference. Sales through service is a truly powerful concept when practiced effectively, and both Brandon and Juan exemplified that in every aspect! I know I didn't get a new car, but I can assure you, I will next time, and I'll be referring anyone who's in the market to the people at Ferman, specifically Brandon, for years to come! Thank you so much! More

This was one of the easiest sales that I have ever done. Our sales rep Andrew was very helpful and worked hard getting the paper work done and the truck cleaned up. Thanks to all at Ferman for you hard wor Our sales rep Andrew was very helpful and worked hard getting the paper work done and the truck cleaned up. Thanks to all at Ferman for you hard work. Reed H. More

Was referred by my daughter who is an old Customer who is obviously satisfied. I had a great experience with my sales person. He was very professional and did everything to find me what I was looking for. is obviously satisfied. I had a great experience with my sales person. He was very professional and did everything to find me what I was looking for. More

I was very pleased with the sells person who sold me my new Chevrolet Track , name Mickey. Mickey made sure that I was satisfied before leaving the lot!!! PLEASE give him a raise!!🥰👌🏿👍🏾🎉💯 new Chevrolet Track , name Mickey. Mickey made sure that I was satisfied before leaving the lot!!! PLEASE give him a raise!!🥰👌🏿👍🏾🎉💯 More

Was friendly fast to process everything, did however take some time to get detailed actually had to come back at a different time after waiting 1.5 hrs. Otherwise no complaints was the normal experience but some time to get detailed actually had to come back at a different time after waiting 1.5 hrs. Otherwise no complaints was the normal experience but paperwork and financing went much faster and smother than usual. More

Salesman was great, however wait time from arrival to time we were actually able to pick up car was about four hours. Arrived at one and weren’t done until five o’clock. Everyone was pleasant, but I feel time we were actually able to pick up car was about four hours. Arrived at one and weren’t done until five o’clock. Everyone was pleasant, but I feel too much time was spent getting paperwork done. More

Dave’s and Jose both an amazing guys, great customer services, I’ll recommend this Ferman. And our truck is amazing 🤩 We love it 😍 lol services, I’ll recommend this Ferman. And our truck is amazing 🤩 We love it 😍 lol More

Staff was helpful and made us feel welcome. There was no pressure to buy. Gary kept us updated and helped get us the best deal possible. pressure to buy. Gary kept us updated and helped get us the best deal possible. More

Jose Rocha was a pleasure to work with. A man of his word and integrity and made the experience of buying first truck from the dealer a good experience,and also everybody else were very nice and helpful as w and integrity and made the experience of buying first truck from the dealer a good experience,and also everybody else were very nice and helpful as well. More