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Ferman Chevrolet - Tampa
Tampa, FL
6,141 Reviews
Ferman Chevrolet near Brandon is a Metro Tampa new Chevrolet, truck, and used cars dealer serving Brandon, Lakeland, Plant City, Wesley Chapel, Bradenton, Sarasota and St. Petersburg. Our goal is to become the #1 Chevrolet dealer in Florida by offering our Guests the best service, selection, value and straightforward pricing available. Contact Us today to see why more and more Chevy buyers are visiting Ferman first. Our full-service dealership also offers Chevrolet Service and Car Repair, Chevrolet Parts and Accessories as well as a Car Loan, Auto Lease and Finance Department to assist you with your auto loan and Chevrolet lease needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 AM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,141 reviews
March 22, 2021
I took my truck for first service to this dealer as it was where I bought it. Appointment for 10:45 am on Saturday, arrived on time, and had to wait almost 10 minutes to be attended by somebody. I explain was where I bought it. Appointment for 10:45 am on Saturday, arrived on time, and had to wait almost 10 minutes to be attended by somebody. I explained some concerns about the rear suspension as I noted the truck was higher on level from left side than right side. The representative explained me he would take the truck to be inspected after service gets completed, and it would take some more time than regular. I asked if they take me home, he said they don't, so I told him I was gonna wait in the waiting room. Almost 5 hours later, I woke up from the seat and walked to the service door pointing to the work shop, and realized the work shop was closed, the front desk for service area was closed too, and they left me locked inside the waiting room. I got out thru the sales area, and it surprised me see my truck parked outside. So, I had to get the sales person who I bought the truck from few months ago, he had to get somebody else, and this person gets a key to open the room where the fantastic service representative left my truck key. I never received any call from anybody to let me know the truck was ready to pick up. Nobody had the decency to get in the waiting room to let me know about. No text message, no carrier pigeon, no any smoke sign. I felt, and continue feeling, treated as trash. Today I tried to talk with somebody at service department because I don't know if they inspected or not the rear suspension, and nobody took the call. I left a message with the front desk attendant, no call back. I sent an email to the person who scheduled the service, no reply. Is it the way this dealer pretend I buy my next car from them? I don't really care how many free services remain in my account for buying the truck with them. Next time I prefer pay for service, than deal with this disrespecting people. Customer service people reading this review: don't waste your time saying sorry and pretending I call you to hear an excuse. It's a shame the service department of this dealer ruins the job of the sales department. More
by Armando Vazquez
Employees Worked With
Never gave his name
March 22, 2021
Timmy our salesman was good and helped quite a bit but here was a few things I didn’t like. First I told the sales manager I wanted to be a $500 out the door for a monthly payment but when I went to sign here was a few things I didn’t like. First I told the sales manager I wanted to be a $500 out the door for a monthly payment but when I went to sign the paperwork in finance I was told it would be more for adding gap and such which I was not told in the beginning. If I had known I would have had a co-signer which would have bought my payment down!! Secondly I called my salesman Timmy and he advised him of a ding we noticed by the fuel door we did not see when we purchased the vehicle as it was dark when we after signing the paperwork. He advised me I would need to pay for the ding to be removed and the dealer would not cover it!! I am having a hard time deciding if I would recommend the dealer to a friend or not due to the simple fact I feel once I signed the paperwork it was like too bad so sad!! More
by bennyingenitojr
Verified CustomerMarch 22, 2021
Professional service. Knowledgeable salesman. The pricing was fair and we got a good trade-in as well. We were in and out of the dealership in about two hours. That’s never happened before with purchasing a was fair and we got a good trade-in as well. We were in and out of the dealership in about two hours. That’s never happened before with purchasing a vehicle. Would recommend this dealership two friends More
by Fran
March 22, 2021
Everyone was great! Deal was as promised! Would have liked to have finished the process in less than 3 hours! (Paperwork) Thanks for everything, Don Murray liked to have finished the process in less than 3 hours! (Paperwork) Thanks for everything, Don Murray More
by Don Murray
March 22, 2021
Jose Rocha was the best. He was knowledgeable. He is outstanding at what he does. He help us find a vehicle that we would really love . outstanding at what he does. He help us find a vehicle that we would really love . More
by bjohnson85
March 22, 2021
Quick quality service. Any questions or concerns addressed. From when I set out of my car I was attended to for my trade in and new purchase. addressed. From when I set out of my car I was attended to for my trade in and new purchase. More
by phnofear
March 22, 2021
Me and my grandson was looking around I seen 2012 Avalanche Gary assist me and my family loves it ready for summer & fall vacation 21 Avalanche Gary assist me and my family loves it ready for summer & fall vacation 21 More
by Tina
March 19, 2021
The selection of used cars and Suvs were limited to have so many Ferman dealerships around this are you should be linked in some way to give your customers a better selection. so many Ferman dealerships around this are you should be linked in some way to give your customers a better selection. More
by ron.smith1
March 18, 2021
The new vehicle purchase was an excellent experience with Ferman Chevrolet. I would recommend any of my friends, and my family members to consider buying there next vehicle from this dealership. I would es Ferman Chevrolet. I would recommend any of my friends, and my family members to consider buying there next vehicle from this dealership. I would especially like to thank Bryan Jordan and Marcus Lee for making this such a good experience. More
by simms4921
March 18, 2021
Jose was great to work with. He was very quick to respond and answer questions. He made the buying process pressure free and ensured I was able to buy what I was looking for. I would be happy to send my frie and answer questions. He made the buying process pressure free and ensured I was able to buy what I was looking for. I would be happy to send my friends and family to him. More
by com64c
