Ferman Chevrolet - Tampa
Tampa, FL
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 AM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,567 reviews
Everyone was great! Deal was as promised! Would have liked to have finished the process in less than 3 hours! (Paperwork) Thanks for everything, Don Murray liked to have finished the process in less than 3 hours! (Paperwork) Thanks for everything, Don Murray More
Jose Rocha was the best. He was knowledgeable. He is outstanding at what he does. He help us find a vehicle that we would really love . outstanding at what he does. He help us find a vehicle that we would really love . More
I took my truck for first service to this dealer as it was where I bought it. Appointment for 10:45 am on Saturday, arrived on time, and had to wait almost 10 minutes to be attended by somebody. I explain was where I bought it. Appointment for 10:45 am on Saturday, arrived on time, and had to wait almost 10 minutes to be attended by somebody. I explained some concerns about the rear suspension as I noted the truck was higher on level from left side than right side. The representative explained me he would take the truck to be inspected after service gets completed, and it would take some more time than regular. I asked if they take me home, he said they don't, so I told him I was gonna wait in the waiting room. Almost 5 hours later, I woke up from the seat and walked to the service door pointing to the work shop, and realized the work shop was closed, the front desk for service area was closed too, and they left me locked inside the waiting room. I got out thru the sales area, and it surprised me see my truck parked outside. So, I had to get the sales person who I bought the truck from few months ago, he had to get somebody else, and this person gets a key to open the room where the fantastic service representative left my truck key. I never received any call from anybody to let me know the truck was ready to pick up. Nobody had the decency to get in the waiting room to let me know about. No text message, no carrier pigeon, no any smoke sign. I felt, and continue feeling, treated as trash. Today I tried to talk with somebody at service department because I don't know if they inspected or not the rear suspension, and nobody took the call. I left a message with the front desk attendant, no call back. I sent an email to the person who scheduled the service, no reply. Is it the way this dealer pretend I buy my next car from them? I don't really care how many free services remain in my account for buying the truck with them. Next time I prefer pay for service, than deal with this disrespecting people. Customer service people reading this review: don't waste your time saying sorry and pretending I call you to hear an excuse. It's a shame the service department of this dealer ruins the job of the sales department. More
The selection of used cars and Suvs were limited to have so many Ferman dealerships around this are you should be linked in some way to give your customers a better selection. so many Ferman dealerships around this are you should be linked in some way to give your customers a better selection. More
Jose was great to work with. He was very quick to respond and answer questions. He made the buying process pressure free and ensured I was able to buy what I was looking for. I would be happy to send my frie and answer questions. He made the buying process pressure free and ensured I was able to buy what I was looking for. I would be happy to send my friends and family to him. More
The new vehicle purchase was an excellent experience with Ferman Chevrolet. I would recommend any of my friends, and my family members to consider buying there next vehicle from this dealership. I would es Ferman Chevrolet. I would recommend any of my friends, and my family members to consider buying there next vehicle from this dealership. I would especially like to thank Bryan Jordan and Marcus Lee for making this such a good experience. More
Started inquiries online and was contacted by Morgan. She was courteous and insightful. She setup appt with Jovon on 3/15. Jovon was also very courteous and insightful as we flowed through process of ca was courteous and insightful. She setup appt with Jovon on 3/15. Jovon was also very courteous and insightful as we flowed through process of car purchase. More
The staff was friendly and very helpful. Knowledgeable about all cars and took their time to answer all my questions and concerns. I would highly recommend them. I left with two SUV’s. One for my daughter about all cars and took their time to answer all my questions and concerns. I would highly recommend them. I left with two SUV’s. One for my daughter and one for me. More
Friendly, knowledgeable, professional. Was a pleasure dealing with Z, he wasn’t trying to push something on us that we didn’t want but helped us get the best truck for us. Would recommend Ferman Chevrole dealing with Z, he wasn’t trying to push something on us that we didn’t want but helped us get the best truck for us. Would recommend Ferman Chevrolet and sales agent Z to everyone. More
Very pleased, had a great experience with a demanding request. From the time we arrived, till the time we left was about 3 hours. In that time we selected, negotiated, managed paperwork, paid, and drov request. From the time we arrived, till the time we left was about 3 hours. In that time we selected, negotiated, managed paperwork, paid, and drove off. More