Ferman Chevrolet - Tampa

I was treated in a very professional manner by all of the employees that i encountered and am satisfied with the vehicle and the dealer. employees that i encountered and am satisfied with the vehicle and the dealer. More

I told Matt what I wanted and he made it happen! ! Couldn’t have asked for an easier experience!! Thank you all so much!! ! Couldn’t have asked for an easier experience!! Thank you all so much!! More

Great staff, Gavin is your guy to work with. ...finance was easy process. Mason is great also. ...finance was easy process. Mason is great also. More

Seemed ok while the deal was being made. After they got paid it all fell apart. They haven't paid me for the car they bought from me even though I have a signed agreement to have a check in After they got paid it all fell apart. They haven't paid me for the car they bought from me even though I have a signed agreement to have a check in hand within 2-3 business days (it has now been 6 days). On top of that, they have already sold the vehicle that they havent paid me for. To top it off, alesman lost my second key to the truck. Now there is a spare key to my vehicle floating around somewhere and I still haven't been paid. All they offered was "sorry". Won't be making a future purchase here. More

Appointment was for 3:45 they took my truck in at 4:15 which wasn't to bad for dealer service. I asked that they don't put the service sticker on the windshield that I place the sticker between the courte which wasn't to bad for dealer service. I asked that they don't put the service sticker on the windshield that I place the sticker between the courtesy lights, that didn't happen, they put it on the windshield anyway !! When my pick up was done, after I paid with my debit card because paying with cash seemed to cause a hassle, I walked over to get in truck and noticed that I had more finger and hand prints on my truck then the new oil filter they put on !! Like hello, you get a truck in for an oil change and you don't notice it's as shinny as a new paint job so let me put hand prints ALL OVER THE the fender and the hood !! The over all experience was OK, but just OK, your service department should be excellent not OK !! You represent the back bone of General Motors, your not jiffy lube, every service that comes in no matter how simple should be treated with the utmost service concern and care !! I understand help is hard to find but your people need to go back to old school service ways and they need to out perform every other service place out there and go back to making the customer feel like there business matters and that it is not taken for granted just because your a dealer, yes my truck was serviced, did I feel like it mattered that I had it done there, no it didn't, I felt like you were doing me the favor instead of me giving you my service. You guys are OK, but if it was me in charge, every single employee of mine, every morning, would get a positive we are going to be excellent today and not just OK speech and I want to see customers face glow with being serviced above and beyond just OK no matter what service they came in for !!! If being just OK is fine with you then disregard this survey, if your troubled by it then I suggest you lite a fire under your employees xxx !! Have a good day..... More

Christian mendoza was wonderful and very helpful. He is not pushy and gives the buyer the needed space to decide. Felt comfortable while dealing with him to get my first car! He is not pushy and gives the buyer the needed space to decide. Felt comfortable while dealing with him to get my first car! More

Made the purchase of my new Corvette a joy. Tommy listened to what I wanted and delivered it 100% as requested. Kept me informed throughout the ordering and build cycle. Tommy listened to what I wanted and delivered it 100% as requested. Kept me informed throughout the ordering and build cycle. More

I worked with Steph on the floor and Lorenzo in the business office. I had a great experience at ferman. I had a low credit score at the time and was desperate for a vehicle after losing mine to a tota business office. I had a great experience at ferman. I had a low credit score at the time and was desperate for a vehicle after losing mine to a total loss. They got me into what I wanted. More

This dealership is one of the best in tampa. Especially Carlos Cecili he help us a lot we highly recommend him. Especially Carlos Cecili he help us a lot we highly recommend him. More

Best dealership I have ever been to or dealt with! Cody was a man of his word, treated us with respect and made the experience hassle free! I have told everyone it was the easiest buying experience I’ Cody was a man of his word, treated us with respect and made the experience hassle free! I have told everyone it was the easiest buying experience I’ve ever had! More