Ferman Buick GMC – Wesley Chapel

Fix inoperable windiw They took my car in right on time, serviced it, call to check my insurance for me to see if what's covered at all and I was done and pretty much the s They took my car in right on time, serviced it, call to check my insurance for me to see if what's covered at all and I was done and pretty much the same time they told me it would take. More

Anas was excellent!! Thanks for making our experience flawless!! From start to finish, we were impressed. We weren’t sure what we wanted to but, but Anas narrowed it down Thanks for making our experience flawless!! From start to finish, we were impressed. We weren’t sure what we wanted to but, but Anas narrowed it down and made our decision easy. Thanks again! More

Excellent Service Ty has always been great to work with. He keeps me updated on the status of my vehicle and answers all of my questions. He is also very helpful with Ty has always been great to work with. He keeps me updated on the status of my vehicle and answers all of my questions. He is also very helpful with any of my needs including shuttle service and/or loaners. I would highly recommend Ferman and Ty. More

Service Experience Great service experience once again at Ferman. Both Warren and Troy treated me fairly and valued me as a loyal customer for Ferman. I will definite Great service experience once again at Ferman. Both Warren and Troy treated me fairly and valued me as a loyal customer for Ferman. I will definitely be back. More

Excellent Customer Service Matt in parts is great dude!! Friendly and very informative with parts for my Buick Encore!! Jason in Detail is outstanding and OCD like myself and tr Matt in parts is great dude!! Friendly and very informative with parts for my Buick Encore!! Jason in Detail is outstanding and OCD like myself and trust him detailing any vehicle knowing nothing will get left missed in a detail order!! Troy is my Service Advisor and is a very busy man but, will take time from his hectic day to assist me with Service needs or Warranty issues I may have when I visit. Top Notch Service and great guy!! Warren went out of his way to assist Troy by approving an defect I had on my bumper piece and am getting it replaced without any xxxx ups!! Thanks guys for being A++ Service,Parts, and Detail Team at Freeman Buick/GMC of Wesley Chapel!! More

excellent, courteous and professional service Ty is my Service m Manager that works with me when I bring my car in. This is my second Terrain that I have brought in for Service to Ty and each tim Ty is my Service m Manager that works with me when I bring my car in. This is my second Terrain that I have brought in for Service to Ty and each time the level of Service is excellent! He is easy to talk with and makes sure everything is well taken care of. He explains things that you need to know about your vehicle and does a great job estimating the length of time the service will take. He and his team work well together ensuring the work is done properly. I know he cares for his customers and he knows his way around cars especially when you consider how complicated as they are today. More

Awesome experience My advisor was the best I could ask for. He gave me all the details I needed to know and provided the best service I could ask for. My advisor was the best I could ask for. He gave me all the details I needed to know and provided the best service I could ask for. More

5 stars Great purchase experience on last two vehicles. Thanks Neil Mackey for your time and for providing exceptional service. Recommend this dealership and Great purchase experience on last two vehicles. Thanks Neil Mackey for your time and for providing exceptional service. Recommend this dealership and sales rep. Love my new car. More

The whole Ferman GMC team was awesome! It was one of the best car buying experiences I have had in a long time. I visited a different GMC dealership prior to going to Ferman and the other p It was one of the best car buying experiences I have had in a long time. I visited a different GMC dealership prior to going to Ferman and the other place was not “welcoming”. Luke Miller was honest and provided me with excellent customer service. Also Ron Danielson made my new car buying process smooth and not pressuring. There were a few other Ferman employees I worked with and they all were very professional and kind. More

Ferman GMC I drive about thirty meself out of my way to go to Ferman GMC for service. The service advisor, Troy Ruthruff, is a great pleasure to work with, and h I drive about thirty meself out of my way to go to Ferman GMC for service. The service advisor, Troy Ruthruff, is a great pleasure to work with, and having established this relationship, I don't intend to stop at any of the numerous repair facilities that I pass in route to Ferman. More