Ferman Buick GMC – Wesley Chapel
Lutz, FL
Filter Reviews by Keyword
By Type
Showing 588 reviews
Wonderful experience We spoke with a few different sales associates at the dealership and each one of them was very knowledgeable and worked hard to find us the truck we w We spoke with a few different sales associates at the dealership and each one of them was very knowledgeable and worked hard to find us the truck we were looking for. Thanks for making the buying experience an easy one. More
Amazing sales experience As a disabled veteran I don't have the patience to deal with any nonsense and games as my injuries don't allow for me to sit around for hours going ba As a disabled veteran I don't have the patience to deal with any nonsense and games as my injuries don't allow for me to sit around for hours going back and forth on the average number games you normally deal with when purchasing a vehicle. My wife and I where looking at a GMC Canyon and when we where politely approached by Sal and Ron and Ferman GMC. We told these two fine gentleman what would could afford and what options we where looking for and they made our shopping experience as pleasant and as easy as possible. They were very attentive to our needs to a new vehicle and went to management with out bottom line numbers. No games, no gimmicks, these two gentleman where the most professional and respectful product specialist my wife and I have ever dealt with when purchasing a vehicle. If you are looking for a GMC product and you live within the Pasco County area please visit Sal and Ron. If they can show this veteran and his wife as much respect and courtesy as they did, take the word of this disabled veteran, they will do the same for you and your family. More
No pressure sales Tony Parrado worked hard to get me into my new GMC truck. They did everything possible to get me where I needed to be with out the normal uncomfortabl Tony Parrado worked hard to get me into my new GMC truck. They did everything possible to get me where I needed to be with out the normal uncomfortable pressuring at a dealership. Tony went above and beyond to make it happen. Thanks. More
Exceptional Service Not only did this team help me in the most expeditious manner, representative Derek Engle,went above and beyond my expectations to ensure I was comple Not only did this team help me in the most expeditious manner, representative Derek Engle,went above and beyond my expectations to ensure I was completely satisfied with my service experience at this GMC location. If a trainer position opens up, I would recommend him as a trainer for your organization. Gratefully submitted, Darnell Taylor More
Great customer service Great dealership to do business with. Staff was very professional and attentive. Specifically Tony Parrado was very honest and direct on working wit Great dealership to do business with. Staff was very professional and attentive. Specifically Tony Parrado was very honest and direct on working with me on a purchase of a new vehicle. I will definitely be purchasing another vehicle from this tony and the team at Ferman. More
Repeat Buyer Bought 2 vehicles from Ferman. Both times left extremely pleased with the deal. Sales person (Rick) made the experience as pleasing as possible and wa Bought 2 vehicles from Ferman. Both times left extremely pleased with the deal. Sales person (Rick) made the experience as pleasing as possible and was fully knowledgeable on both vehicles. I will return for my 3rd vehicle in the future. Everyone is always friendly. :) More
Light problem The service department told me the reason of my light problem due to a wire shortage due to water going into the lamb. They were very helpful. The service department told me the reason of my light problem due to a wire shortage due to water going into the lamb. They were very helpful. More
Great deal on a 2016 yukon xl denali They gave me the same deal on ordering a 2016 Yukon xl Denali as other dealers had offered on left over 2015 models. I was able to order exactly the They gave me the same deal on ordering a 2016 Yukon xl Denali as other dealers had offered on left over 2015 models. I was able to order exactly the options I wanted. More
Excellent dealership experience When we purchased our 2015 Yukon the process went very smooth and took no time at all. Tony was extremely knowledgeable about the vehicle and went abo When we purchased our 2015 Yukon the process went very smooth and took no time at all. Tony was extremely knowledgeable about the vehicle and went above and beyond from helping us get to know the vehicle to setting up onstar for us. Ask for Tony and you will be very pleased as well. Thank you Tony we will be back! More
Awesome My battery was dead. I was given a appointment same day. Service was great. I got a new battery under warranty. The service guy Mr. Angel Lugo who is My battery was dead. I was given a appointment same day. Service was great. I got a new battery under warranty. The service guy Mr. Angel Lugo who is a ex marine was Awesome. So nice and kind. He even gave my son advice on the military. That meant the world to me and my son. He asked my son to come back and visit after basic training. My son said he would definitely go back and say hi. Plus he saw a nice car there he wants. Shirldine Smith More