Ferman Buick GMC – Wesley Chapel

Ferman Lost Another 880+ Credit Sale Tony was working with me on a 2016 Buick Encore. Military month, 7 time previous Ferman customer elsewhere, 880+ Credit Score, once again a Ferman De Tony was working with me on a 2016 Buick Encore. Military month, 7 time previous Ferman customer elsewhere, 880+ Credit Score, once again a Ferman Dealership wanted to make too much money on the deal. 4 other Buick dealerships in the area beat their price easily, not even close. Tony was a good guy but was just repeating what his " Unnamed Sales Manager" told him to say, sorry Tony!!!!!!! Please go to Rivard Buick GMC in Brandon and ask for Jeff Slaybaugh, Sales Person & Eric Judd, Sales Manager. They are 5 Star Customer Service and will definitely take GREAT CARE of you More

transmission flush I will never recommend Ferman dealerships ever again. Ferman dealership did transmission fluid flush on vehicle, instead they should have done a filte I will never recommend Ferman dealerships ever again. Ferman dealership did transmission fluid flush on vehicle, instead they should have done a filter and fluid change. I have 113000 miles on my car, and my car's transmission could not handle a flush and they should have known this. But why would anybody want a flush instead a filter and fluid change is beyond me; especially when a filter change forces the tech to visually inspect the transmission and transmission pan. This was a thousand dollar mistake, a hard lesson for me to learn. Do not do a flush even on a new car. Make sure the transmission filter is changed. P.S. I was lucky, sense I had not had a problem with my transmission before this incident the shop who fixed my transmission, which was the same dealership who screwed me over, only had to clean the valve body. My cost: 195 dollars for the flush, and 846 dollars for the valve body cleaning because of the flush.. Additionally, don't let them tell you it is okay to do a transmission flush as long as there hadn't been a problem with the transmission before. Lutz, Fl. US 54 Ferman dealership. More

Attentative, Spontaneous,Detailed orientated. Walked n looking for one truck and walked out with something better. Demontrelle and Kevin was very diligent in providing exceptional quality service. Walked n looking for one truck and walked out with something better. Demontrelle and Kevin was very diligent in providing exceptional quality service. I will return for my next vehicle. More

Great experience! Walked in looking for one car and came out with two. Thank you to all the staff that went above and beyond for us! We even had to go back a couple day Walked in looking for one car and came out with two. Thank you to all the staff that went above and beyond for us! We even had to go back a couple days later and the service staff went out of their way to find some items we left in our trade. Love the new cars! More

BUYING A USED KIA SORENTO I LIVE IN CANADA AND BOUGHT A USED CAR FROM FERMAN DEALER SHIP FOR MY CONDO IN FLORIDA FOUND ALI TANZA AND MATT CERRO VERY FRIENDLY AND EASY TO DEAL I LIVE IN CANADA AND BOUGHT A USED CAR FROM FERMAN DEALER SHIP FOR MY CONDO IN FLORIDA FOUND ALI TANZA AND MATT CERRO VERY FRIENDLY AND EASY TO DEAL WITH ALSO FELT THAT I WAS GETTING A FAIR DEAL More

Friendly and Professional Wanting a compact crossover, I was in search of a white Buick Encore. I found it online at Ferman Buick in Tampa. I let the Internet Manager know we w Wanting a compact crossover, I was in search of a white Buick Encore. I found it online at Ferman Buick in Tampa. I let the Internet Manager know we were coming, and was met by Rick Blankenship, who had the car 'gassed up and ready to go' for me. We test drove it while he and his team evaluated our 2014 Chevy Cruz for a trade in. Rick was diligent in pursuing all incentives we might qualify for, and was a good facilitator as we negotiated the sale. If I find myself looking for another Buick or GMC, I would have no problem driving down to Tampa from Gainesville again to work with Rick. More

I leased a 2016 Terrain I started out with an on-line inquiry about the Terrain and after talking to Rick at the dealership I went in and worked out a deal for the 2016 Terra I started out with an on-line inquiry about the Terrain and after talking to Rick at the dealership I went in and worked out a deal for the 2016 Terrain. More

Great experience Always enjoy working with the staff of Ferman Buick, they are always patient and helpful letting me pick the exact car I really wanted. My family's 6t Always enjoy working with the staff of Ferman Buick, they are always patient and helpful letting me pick the exact car I really wanted. My family's 6th vehicle from Ferman Since we moved here More

ron sales men Excellent experience from beginning to delivery and beyond! Everything was great and the staff was very helpful and knowledgeable ron was the best and Excellent experience from beginning to delivery and beyond! Everything was great and the staff was very helpful and knowledgeable ron was the best and so ws mike the sales manager More

Very easy to deal with Our salesman Brandon made the experience very good.. The car we wanted was not available. The dealer gave us an upgraded model at no additional charge Our salesman Brandon made the experience very good.. The car we wanted was not available. The dealer gave us an upgraded model at no additional charge. More