Ferman Buick GMC – Wesley Chapel

Great Barry Brooks was a great salesperson to deal with.He handled everything perfectly and made the process very easy and efficient.Had a great experience. Barry Brooks was a great salesperson to deal with.He handled everything perfectly and made the process very easy and efficient.Had a great experience. More

My appt was kep on time, precise information re the problem I learned what was wrong with my air conditioner and the service manager made sure that because they had to order a part and it would be several day I learned what was wrong with my air conditioner and the service manager made sure that because they had to order a part and it would be several days until I could have my AC fixed, they would arrange for me to receive a loaner for 3 days while my car was fixed. I will pick my car up on Tuesday morning. More

Great The salesman did every thing to make the sale happen he did research on the truck. And he waited for me to be ready to make the purchase. No pressure The salesman did every thing to make the sale happen he did research on the truck. And he waited for me to be ready to make the purchase. No pressure and he found the vehicle for me. More

Best car dealership expietenfe ever. I have had many cars over the years and have spent many,many, many hours in dealerships to purchase/ lease said cars. This was by far the best, easies I have had many cars over the years and have spent many,many, many hours in dealerships to purchase/ lease said cars. This was by far the best, easiest, painless car experience I have ever ever had. Sal was quick to get us the deal and quick to get us the car. My family and I will forever be loyal Ferman Gmc customers. Fantastic, well done Sal! More

Exceptional service Ron is easy to deal with and straight up. I never felt pressured and the atmosphere of the entire dealership is not high pressure sales. Prior to ev Ron is easy to deal with and straight up. I never felt pressured and the atmosphere of the entire dealership is not high pressure sales. Prior to even stepping foot into the dealership, Ron and I communicated via email and phone so he knew exactly what I was looking for. When I was ready to purchase he had exactly what I wanted ready for me; it was an easy and smooth sales transaction for the both of us. Ron is awesome! More

great customer service In n out fast great service. Everyone was awesome to deal with, Could whip off cars after wash though. Ty also suggested that some 2017 lacrosse would In n out fast great service. Everyone was awesome to deal with, Could whip off cars after wash though. Ty also suggested that some 2017 lacrosse would be coming of loner program soon if interested in a newer car 🚗. Great job thanks More

Postive Experience We had a very positive experience with our sales consultant Vicky and the sales manager Todd. Instead of pressuring us to buy a new car they provided We had a very positive experience with our sales consultant Vicky and the sales manager Todd. Instead of pressuring us to buy a new car they provided us with information so we could make an inform decision. More

Lease of Buick Encore Good experience with knowledgeable staff. I have been dealing with this dealership since 2008 and have always had quality relationships with them. Wil Good experience with knowledgeable staff. I have been dealing with this dealership since 2008 and have always had quality relationships with them. Will continue to recommend them to others.' More

Top notch customer service I haven't been in an actual car dealership in a long time. I HATE car shopping. I ended up spending the entire day with the Ferman team in Land O Lake I haven't been in an actual car dealership in a long time. I HATE car shopping. I ended up spending the entire day with the Ferman team in Land O Lakes / Lutz. They truly work as a team to ensure all customers receieve the attention they deserve. They weren't pushy at all. The only thing missing was a little neck massage while I waited for the car to get cleaned, but the massage feature in my car seat makes up for it. This dealership was my first and last stop. First class service across the board. I felt like family! More

Great experience Ron knows his cars!! Great to work with someone who knows all the features and can show you how they work!! Ron let us test drive at least 6 different cars and SUVs. Befor Great to work with someone who knows all the features and can show you how they work!! Ron let us test drive at least 6 different cars and SUVs. Before choosing the Envition. More