Ferman Buick GMC – Wesley Chapel

Really nice My sales person was spot on.. worker hard to make sure we were taking care of in every way thank you keep up the good work My sales person was spot on.. worker hard to make sure we were taking care of in every way thank you keep up the good work More

oil change Ty is the man! Service is always exceptional. Fast and Friendly and leave my car cleaned and vacuumed. Love the coffee station that is available as we Ty is the man! Service is always exceptional. Fast and Friendly and leave my car cleaned and vacuumed. Love the coffee station that is available as well! More

Service rep has always been extremely nice & polite. Service Dept has always tried to get me in and out quickly. If any delays, they let you know. Ty works great with his customers. Service Dept has always tried to get me in and out quickly. If any delays, they let you know. Ty works great with his customers. More

Buick Service Steven, My service advisories, made sure that my service needs were handled professionally and kept me updated to the progress of the repairs and when Steven, My service advisories, made sure that my service needs were handled professionally and kept me updated to the progress of the repairs and when my car would be ready for pickup. More

Good First Time Experience My first time having service at the dealership was nice. Service department was great and the pricing was fair. My service was done quickly and they a My first time having service at the dealership was nice. Service department was great and the pricing was fair. My service was done quickly and they also have a shuttle service that I will try next time. More

Ovetall good Your waiting room is the worst I have seen Even the TV was off and when it was on months ago it was on some internet channel. Customers deserve bett Your waiting room is the worst I have seen Even the TV was off and when it was on months ago it was on some internet channel. Customers deserve better treatment. The buick dealetship on Hillsbourgh has one of the best waiting rooms I have ever seen. I dred going to Ferman knowing that you have to wait in that room. Service and Customer service top notch. More

Brad saved the day If you don’t gel with your first salesperson then keep trying. Brad saved the day on this one. I got the car I wanted and Ferman got the sale. If I ha If you don’t gel with your first salesperson then keep trying. Brad saved the day on this one. I got the car I wanted and Ferman got the sale. If I had waited on my first salesman nothing would have happened. More

Excellent Service from Ty and his team Always a great experience when I bring the car in for service. Ty is very experienced with every aspect of my car. He is always customer oriented and Always a great experience when I bring the car in for service. Ty is very experienced with every aspect of my car. He is always customer oriented and prides himself in his work. Really great to work with him! More

Great experience! Ty was great, as always! He is quick, explains everything well, and is helpful. I will be back for all my service needs. I would recommend this dealer Ty was great, as always! He is quick, explains everything well, and is helpful. I will be back for all my service needs. I would recommend this dealership. More

Great and timely a review is found to be posted by an employee of a dealership, or a relative of an employee of a dealership, DealerRater reserves the right to blackli a review is found to be posted by an employee of a dealership, or a relative of an employee of a dealership, DealerRater reserves the right to blacklist the dealership and post a consumer alert on their review page. More