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Ferman Buick GMC – Wesley Chapel

Lutz, FL

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588 Reviews

24252 State Road 54

Lutz, FL

33559

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Showing 588 reviews

August 07, 2017

Excellent as always. Ty Robinson and staff goes extra mile to insure quality customer service and satisfaction. They recognized my Buick Encore problem immediately and rep More

by Toomuchinput
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ty Robinson
Sep 14, 2017 -

Ferman Buick GMC – Wesley Chapel responded

Thank you for your review!

August 03, 2017

Excellent customer service It was exceeding my expectations of the service i would receive and i was very satisfied with the way i was treated and helped. I More

by Happycustomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke MIller, Mike Gledhill, Kevin Manning, Rick Blankenship, Ron Caltagirone, Ron Danielson, Sal Calicchio, Todd Benschneider, Tony Parrado, Steve Mancuso, Ali Tazi, Ken Gilliam, Gheorghe Donici, Danny Showalter, Brandon Stanton, Sales Training
Sep 14, 2017 -

Ferman Buick GMC – Wesley Chapel responded

Thank you for your review!

July 23, 2017

Always excellent This dealership has been the epitome of customer service from my original purchase in 2015 right through all of my follow up services. They set the b More

by John E.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ty Robinson
Sep 28, 2017 -

Ferman Buick GMC – Wesley Chapel responded

Thank you for your review!

July 19, 2017

Excellent Customer Service Ty Robinson was extremely helpful and prompt. I was on a tight schedule and he made sure to get my car taken care of so I could get on my way. Highly More

by Erjones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ty Robinson
Sep 28, 2017 -

Ferman Buick GMC – Wesley Chapel responded

Thank you for your review!

July 19, 2017

Great salesman - great car Our salesman, Barry Brooks, did an excellent job helping decide on the right car that fitted our needs. This is our 4th Buick and no other salesman to More

by bill357marie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barry Brooks, Rafael Espinosa
Sep 14, 2017 -

Ferman Buick GMC – Wesley Chapel responded

Thank you for your review!

July 17, 2017

Service at Buick GMC Gets To Grade I had a service appointment for my 2016 Enclave and most of my long term relationships are no longer there. I have been going to Ferman for 18 years More

by SteveG
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ty Robinson, Luke MIller, Rick Blankenship
Sep 14, 2017 -

Ferman Buick GMC – Wesley Chapel responded

Thank you for your review!

July 17, 2017

Very pleasant Your service center showed me that unlike a lot of other facilities still believes that customer service is still alive and of importance. Thank you s More

by Stebbie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ty Robinson
July 16, 2017

Buying a 5th wheel tow vehicle We were looking for a tow vehicle to tow a 5th wheel trailer. We went to several dealerships, and although they all meant well, very few dealership sa More

by genpowerva
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Blankenship, Tony Parrado
Sep 14, 2017 -

Ferman Buick GMC – Wesley Chapel responded

Thank you for your review!

July 03, 2017

Oil Change From the moment I pulled in the young lady was very nice, young man filled washer fluid, and James my service guy was very professional and kept me in More

by axa884
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James
July 02, 2017

Review Very nice people. However, driver power door lock wasn't working and I didn't notice until I was already home with the new vehicle More

by NewTruck
Recommend Dealer
Yes
Employees Worked With
Rick Blankenship, Ron Danielson
Sep 14, 2017 -

Ferman Buick GMC – Wesley Chapel responded

Thank you for your review!

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