Ferman Buick GMC – Wesley Chapel
Lutz, FL
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Excellent service. Great people. Service was on time and they called me and told me what was wrong, and gave me a quote. I was very happy. service. Great people. Service was on time and they called me and told me what was wrong, and gave me a quote. I was very happy. More
Good people, good service. Took my car in for what I felt was a serious electrical problem. Didn't have an appointment but it didn't matter to Ty, my service rep. It didn't t Took my car in for what I felt was a serious electrical problem. Didn't have an appointment but it didn't matter to Ty, my service rep. It didn't take long to find the problem and fix it. They also told me about a few other issues. Usually I wouldn't pay too much attention to any mechanic telling me of other problems but this time they had photos. I like that. Made an appointment to get some of the work completed. Had to order parts. More
5th Time a Charm This is the 5th vehicle I've leased from Ferman and each experience has gotten better! Barry Brooks is the best salesperson I've worked with. He add This is the 5th vehicle I've leased from Ferman and each experience has gotten better! Barry Brooks is the best salesperson I've worked with. He addressed each of my issues and took time to follow-up with other staff, including finance and management, with any concerns of mine. Together, we looked at all the options and management was very willing to offer a competitive bid. I look forward to working with Mr. Brooks in the future and will recommend others as well. More
Excellent Service Excellent service visit! Ty was great. Visit was handled swiftly and expediently. Nice waiting room. Car was vacuumed and washed. Couldn't have asked Excellent service visit! Ty was great. Visit was handled swiftly and expediently. Nice waiting room. Car was vacuumed and washed. Couldn't have asked for better service More
Awesome Customer service was top notch. Vehicle looks and runs great. Constant contact and updates with staff to ensure up to date information and pricing for Customer service was top notch. Vehicle looks and runs great. Constant contact and updates with staff to ensure up to date information and pricing for the service requested. More
Service Excellent service and customer service by both groups. Everything was done very professional. Fast service and very people oriented and well engag Excellent service and customer service by both groups. Everything was done very professional. Fast service and very people oriented and well engaged in speaking with customer. Nice group of people. More
Excellent Buying Experience Using a buying service with a trade-in was seamless and troublefree... Rick did the work and found my ideal car at another dealer... had it brought ov Using a buying service with a trade-in was seamless and troublefree... Rick did the work and found my ideal car at another dealer... had it brought over, detailed, and ready for delivery on time. More
Great! Barry and Luke are the best! Would recommend to everyone. Very knowledgeable and thorough. They found the right Truck and made sure it fit my needs. Barry and Luke are the best! Would recommend to everyone. Very knowledgeable and thorough. They found the right Truck and made sure it fit my needs. More
Great Service-Wonderful People Right from the time you pull in the staff is checking all the essentials such as oil, other fluids, tire pressure etc...Beyond that they get it over t Right from the time you pull in the staff is checking all the essentials such as oil, other fluids, tire pressure etc...Beyond that they get it over to service for the reason the vehicle was brought in. They are friendly, knowledgeable, skilled and efficient. More
Family Barry Brooks was our sales person. He's very easy to work with and has a great personality. He does his job thoroughly and wanted us to have the best Barry Brooks was our sales person. He's very easy to work with and has a great personality. He does his job thoroughly and wanted us to have the best experience possible in purchasing our new Sierra, which we did. Ferman appreciates its customers and welcomed us into their family!! And we love our new truck! More