Ferman Buick GMC – Wesley Chapel
Lutz, FL
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Accident repair Each person I met was very friendly and helpful; kept me up-to-date on repairs. Completed and ready in a timely manner. Great service. Each person I met was very friendly and helpful; kept me up-to-date on repairs. Completed and ready in a timely manner. Great service. More
Recall This dealership treat it’s Customers very well. They are very knowledgeable of their vehicles. Ty and Mike as service is very good. With the customers This dealership treat it’s Customers very well. They are very knowledgeable of their vehicles. Ty and Mike as service is very good. With the customers. More
Great dealership with very knowledgeable staff. Ferman Buick is an awesome dealership with a very friendly an knowledgeable staff. They go out of there way to provide a great car buying experience. Ferman Buick is an awesome dealership with a very friendly an knowledgeable staff. They go out of there way to provide a great car buying experience. I dealt with Tony Parrado and he is like family. More
Service Advisor went out of his way! Overall great experience feel m the moment I drove in until I picked up the car. Felt like I was there only customer and Mome went out of his way to a Overall great experience feel m the moment I drove in until I picked up the car. Felt like I was there only customer and Mome went out of his way to assist. More
Exceptional Personel Everyone we have come into contact with has been friendly, offered to be of help but did not hover or push. This is something that is beyond what one Everyone we have come into contact with has been friendly, offered to be of help but did not hover or push. This is something that is beyond what one experiences at other dealerships. It is a fine line but you all have found it. Johnathan Smidley was our sales person when purchasing our car. For one so young, he was truly gifted. We have found the same golden thread extended to your Automotive Repair Department. They go beyond what is expected. Patty is the perfect front desk employee. Truly exceptional! More
The guy I was assigned too was very in organized The service man who checked me in was very disorganized and when he call d to tell me my car was ready he didn’t even tell me anything wrong till I as The service man who checked me in was very disorganized and when he call d to tell me my car was ready he didn’t even tell me anything wrong till I asked him and then he called back and when over the report. I had oa Keep Checking on my car her never called me . Checked me in as the wrong person . Just seemed lost More
Acadia We had our car in for a routine oil change, fluid check, and tire rotation. We are happy with the exceptional service and professional demeanor of our We had our car in for a routine oil change, fluid check, and tire rotation. We are happy with the exceptional service and professional demeanor of our service consultant. More
Truly professional service Found my truck on the internet and spoke with Ken Gilliam about the purchase. After several phone conversations hammering out the details we drove fr Found my truck on the internet and spoke with Ken Gilliam about the purchase. After several phone conversations hammering out the details we drove from Mobile, AL to the dealership to pick up the truck on Sunday. When we arrived Ken was waiting at the door for us. He had the truck washed and detailed, full of fuel and ready to go. We did the paperwork, Rick provided a great orientation on the truck dash features and we were out of there in less than 3 hours. Great experience, great people! More
Service We had a great experience with our service. Clear communication, effeciant and timely with repair and friendly. They also made sure I had a loaner whi We had a great experience with our service. Clear communication, effeciant and timely with repair and friendly. They also made sure I had a loaner while the repair was happening, which is a must with two small children and a week long repair! More
Fantastic The dealership was amazing the salesman the finance person and the person that got us finance friendly and customer service was fantactic and vehicle The dealership was amazing the salesman the finance person and the person that got us finance friendly and customer service was fantactic and vehicle priceing More