Ferman Buick GMC – Wesley Chapel

Good experience Found a new truck price with incentives on their website. Nailed down the price by email. Ken was great to work with- cut through any BS. Went to the Found a new truck price with incentives on their website. Nailed down the price by email. Ken was great to work with- cut through any BS. Went to the dealership and filled out the paperwork. All went pretty smooth. There was a lot of waiting involved but I guess that is just the nature of the beast. My wife couldn’t come to the dealership with me (work) so they even drove the paperwork it to her a few days later to sign. Rick was also great showing me all about the truck. All in all, pretty good car buying process. More

Needed a tire patched. It seems like I can drop by Ferman Buick on a moment's notice and they will take care of my service concern. The Ferman service staff are true profess It seems like I can drop by Ferman Buick on a moment's notice and they will take care of my service concern. The Ferman service staff are true professionals. More

AWARD WINNING SERVICE👌 THE STAFF IS ALWAYS PROMPT AND POLITE. I THINK TY HAS BEEN MY ADVISER SINCE I FIRST BROUGHT IT IN FOR SERVICE, YOU HAVE YOURSELVES A "A+" WORKER RIGHT THE STAFF IS ALWAYS PROMPT AND POLITE. I THINK TY HAS BEEN MY ADVISER SINCE I FIRST BROUGHT IT IN FOR SERVICE, YOU HAVE YOURSELVES A "A+" WORKER RIGHT THERE! IT'S ALWAYS A PLEASURE TO BRING MY GMC CANYON IN FOR SERVICE More

Very efficient We were able to get us in the car we wanted at the budget we wanted with the amount of miles we wanted! An overall great experience :) They even dr We were able to get us in the car we wanted at the budget we wanted with the amount of miles we wanted! An overall great experience :) They even drove the car to me where I was working in Clearwater. Above and beyond. Thank you Franco! More

Failed to march coupon I showed uo on a sat with an appointment but the system assigned me to the jeep side. They fit me in with my apointment but did not make the competito I showed uo on a sat with an appointment but the system assigned me to the jeep side. They fit me in with my apointment but did not make the competitors coupon I presented. That coupon was from another dealership for a full synthetic oil change for 22.95 with a tire rotation. I was told by the service writer and senior service writer they could not match. When I went to look for the flyer it was not in my truck. I found the ad when I got home. I only got a regular oil change when they failed to match. More

Great experience Good price and service . Very nice facilities with drinks and good seating while I waited. I did a lot of research and drive 30 miles to go to dealers Good price and service . Very nice facilities with drinks and good seating while I waited. I did a lot of research and drive 30 miles to go to dealership because of the selection and prices. More

Lack of communication Would not recommend Ferman GMC for service. The communication and service was sub par and I have had much better service from other GMC dealerships. Would not recommend Ferman GMC for service. The communication and service was sub par and I have had much better service from other GMC dealerships. More

Ram collision service Theresa did a great job keeping me informed throughou thet process. Great service beginning to end. Even stayed late so I could pick the car. Theresa did a great job keeping me informed throughou thet process. Great service beginning to end. Even stayed late so I could pick the car. More

Great experience! From start to finish I had a great experience. Gregg was very pleasant to work with. The whole process went smoothly. I would definitely recommend thi From start to finish I had a great experience. Gregg was very pleasant to work with. The whole process went smoothly. I would definitely recommend this dealership. More

Very Pleasant Rick was very knowledgeable and passionate about the product he was offering, from the moment I walked in Rick made me feel comfortable. I would defin Rick was very knowledgeable and passionate about the product he was offering, from the moment I walked in Rick made me feel comfortable. I would definitely recommend him to my friends and family. More