Ferman Buick GMC – Wesley Chapel
Lutz, FL
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Excellent online sales Ferman Buick-GMC was incredible. They helped me purchase the perfect truck while I was thousands of miles away in Afghanistan. I needed a vehicle whe Ferman Buick-GMC was incredible. They helped me purchase the perfect truck while I was thousands of miles away in Afghanistan. I needed a vehicle when I returned to Tampa and they were there to help me the entire way. I literally was able to go straight from the airport to Ferman where the staff was waiting to assist and send me on my way with my new truck. They made a stressful process so simple and stress free. Thanks Ferman. More
Good Customer Service The level of customer service I received was excellent. The staff was VERY friendly and helpful. My only complaint would be that I scheduled and appoi The level of customer service I received was excellent. The staff was VERY friendly and helpful. My only complaint would be that I scheduled and appointment ahead of time and let them know that I would be waiting during my service, but just an oil change took 2 hours. I was told it would be an hour. Had I known it would take that long, I wold have made arrangements to be picked up instead of waiting at the dealership. More
Service I had set up for an oil change and a recall to be done on my Terrain. I was told it would take around 2 hours to get everything done. They did it in a I had set up for an oil change and a recall to be done on my Terrain. I was told it would take around 2 hours to get everything done. They did it in an hour and fifteen minutes. I was able to get on with my day much earlier. More
very prompt and professional Prompt and professional service. Easy to make appointment on line and taken care of as soon as I arrived, even though I was there earlier than appoint Prompt and professional service. Easy to make appointment on line and taken care of as soon as I arrived, even though I was there earlier than appointment. More
Thanks Great buying experience. They were patient and helped me get the best deal. The corporate partner program was a great way to buy. Thank you Great buying experience. They were patient and helped me get the best deal. The corporate partner program was a great way to buy. Thank you More
Unbeatable customer service Great group of professionals that are committed to making sure the customer is their top priority. I usually come to the service department without an Great group of professionals that are committed to making sure the customer is their top priority. I usually come to the service department without an appointment and I am always welcomed without any problem More
Service Steve got me in for a repair right away. He was thoughtful and pleasant to work with . Costs for the purge valve and labor were high. Steve got me in for a repair right away. He was thoughtful and pleasant to work with . Costs for the purge valve and labor were high. More
Keep you informed I brought my car here after an accident and the repairs came out great. Ashley was my point person and did a fantastic job at keeping my informed thro I brought my car here after an accident and the repairs came out great. Ashley was my point person and did a fantastic job at keeping my informed throughout the entire process. You will not be disappointed! More
Great experience By far the best car buying experience I've ever had. Everyone that I worked with was extremely helpful and knowledgeable. I was amazed by how smooth a By far the best car buying experience I've ever had. Everyone that I worked with was extremely helpful and knowledgeable. I was amazed by how smooth and easy the entire process was. More
Car service Friendly service provided to keep my car in good shape keeps me coming back Fit me in even without an appointment gives me flexibilty with my busy wo Friendly service provided to keep my car in good shape keeps me coming back Fit me in even without an appointment gives me flexibilty with my busy work schedule. More