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Ferman Buick GMC – Wesley Chapel

Lutz, FL

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588 Reviews

24252 State Road 54

Lutz, FL

33559

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Showing 588 reviews

July 28, 2018

Not Quite Perfect But Getting There They work pretty hard to please but when I took my car in for service they forgot to do the buff job they had promised. More

by TrishAndy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory
Jul 30, 2018 -

Ferman Buick GMC – Wesley Chapel responded

Thank you for your review, Trish! Please contact us to let us know how we can serve you better next time.

July 27, 2018

Yes sir Expressed my limited time they delivered as agreed very promptly with professionalism great experience went in for service and bought a new Denali g More

by FLORIDADEALER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sales Training
Jul 27, 2018 -

Ferman Buick GMC – Wesley Chapel responded

Thank you for your review!

July 27, 2018

Service review My advisor troy was excellent . Service was prompt. It was fast and I was out the door almost too fast. My car has 60,000 miles and I had some questio More

by drgerber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy
Jul 30, 2018 -

Ferman Buick GMC – Wesley Chapel responded

We look forward to serving you in the future, Dr. Gerber!

July 27, 2018

Service on GMC Yukon Denali Honest and straightforward service personnel. Ty goes above and beyond every time I come in. Best dealership around. I live in brandon and have no p More

by bthorpe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ty, service professional
Jul 30, 2018 -

Ferman Buick GMC – Wesley Chapel responded

Thank you for your review, Thorpe!

July 27, 2018

Excellent service all around The service department to the sales staff are amazing. Wouldn’t take my car anywhere else but Ferman to get it serviced.Steve did a excellent job and More

by Keith Hyde
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
Jul 30, 2018 -

Ferman Buick GMC – Wesley Chapel responded

Thanks for your review, Keith!

July 27, 2018

Great Experience Joe and Ashley were very professional and Ashley kept in touch with me as the repairs progressed. The deposit took less time than I had anticipated. More

by Joy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley and Joe.
Jul 30, 2018 -

Ferman Buick GMC – Wesley Chapel responded

Thanks for your review, Joy!

July 26, 2018

Great stay with friendly staff I came in and was immediately greeted by a friendly young gentleman. He directed me to Troy who made my stay seem less. I recommend Ferman to all my f More

by Jonlong98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Warren Brooks, Troy Ruthruff, Ty Robinson, Carlos Melecio, Luke MIller
Jul 27, 2018 -

Ferman Buick GMC – Wesley Chapel responded

We look forward to serving you in the future, Jon!

July 25, 2018

Helpful staff, no pressure sales person. We did our research on line and had an idea of what auto we were interested in. Ken was friendly and helpful. He answered all of our questions and did More

by ACLAY0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Gilliam
Jul 26, 2018 -

Ferman Buick GMC – Wesley Chapel responded

We look forward to serving you in the future!

July 25, 2018

Friendly, Professional and courteous I did not choose Ferman Collision, I was sent there by Geico. When I arrived for my scheduled appointment, I was greeted promptly, checked in, and p More

by Frank72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry, i am awful with names.
Jul 26, 2018 -

Ferman Buick GMC – Wesley Chapel responded

Thank you for your review, Frank!

July 23, 2018

Amazing Job Very easy process and great staff. I will definitely recommend my friends and family to visit the service department. I know they will get very well t More

by JENDRYMENENDEZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Mancuso
Jul 24, 2018 -

Ferman Buick GMC – Wesley Chapel responded

Thank you for your review, Jendry! We look forward to serving you in the future.

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