Ferman Buick GMC – Wesley Chapel

Very professional and quick Even though there was some confusion regarding my appointment, the service staff got my vehicle in very promptly. The staff was friendly and answered Even though there was some confusion regarding my appointment, the service staff got my vehicle in very promptly. The staff was friendly and answered questions regarding the phone charger I had previously had a problem. More

Excellent The advisor(s) were very helpful. Ty is my advisor, however, the hour I arrived was their busy time and Ty’s coworker steps in to gather my informati The advisor(s) were very helpful. Ty is my advisor, however, the hour I arrived was their busy time and Ty’s coworker steps in to gather my information and provided the info to Ty. Afterwards Ty kept me informed throughout my vehicle repair. I can say all my visits are as the aforementioned, I find the service advisor most helpful. More

Great Ty Robinson and his team are excellent. Very attentive to what the issues are and then go over all possible service options. They are always friendl Ty Robinson and his team are excellent. Very attentive to what the issues are and then go over all possible service options. They are always friendly and always willing to work within my schedule.. More

Quick and professional! I was scheduled for an oil change, plus tire rotation and all their other regular inspections. It was quick and easy, Ty Robinson was once again my se I was scheduled for an oil change, plus tire rotation and all their other regular inspections. It was quick and easy, Ty Robinson was once again my service advisor and he is always friendly, professional, and works diligently to get you out as soon as possible. More

Oil change Outstanding customer service and always an enjouanle experience. They really do their best to make you a part of the family as opposed to a customer. Outstanding customer service and always an enjouanle experience. They really do their best to make you a part of the family as opposed to a customer. More

Service of 2018 GMC Terrain I had an appointment at 8:20am Todd wad excellent. All was a great experience. I was happy to buy a GMC terrain Sale stall and manager Luke were I had an appointment at 8:20am Todd wad excellent. All was a great experience. I was happy to buy a GMC terrain Sale stall and manager Luke were great!! More

Quick and easy Very efficient and easy from Start to finish. I liked the text communication allowing me to follow the process. The waiting area was clean with a few Very efficient and easy from Start to finish. I liked the text communication allowing me to follow the process. The waiting area was clean with a few snacks More

Repeat Customer I’ve worked with Rick on two purchases and he is always willing to go the extra mile. My schedule is chaotic and Rick went out of the way to accommoda I’ve worked with Rick on two purchases and he is always willing to go the extra mile. My schedule is chaotic and Rick went out of the way to accommodate me both times. More

Excellent service The dealership had to do a warranty repair and took care of the problem every step of the way. There was a small issue at first with finding the repl The dealership had to do a warranty repair and took care of the problem every step of the way. There was a small issue at first with finding the replacement part but the service team had me back the very next day and and filled up the vehicle with a free tank of gas for the trouble and corrected the issue the very next day in less time than they had originally said. More

Oil change service Service was great got everything taken care that I needed and in a reasonable time frame. Will surely be back again to have my car serviced. Service was great got everything taken care that I needed and in a reasonable time frame. Will surely be back again to have my car serviced. More