Ferman Buick GMC – Wesley Chapel

Service handlers and mechanic Ty was amazing, he stayed late in order to check my truck and make sure that it was safe to drive as I made a last minute appointment. I wish there we Ty was amazing, he stayed late in order to check my truck and make sure that it was safe to drive as I made a last minute appointment. I wish there were more loaners however so I could have left the truck to let them work on it. Mike the mechanic and ty exceeded my expectations however. Will definitely have my work done here from now own. More

Great Dealership🌟🌟🌟🌟🌟 Thanks to Ferman Dealership and their courtesy, I received exactly what I wanted. My salesman, Anas Saed, was knowledgeable about everything I asked. Thanks to Ferman Dealership and their courtesy, I received exactly what I wanted. My salesman, Anas Saed, was knowledgeable about everything I asked. Wonderful gentleman. More

Effort was like nothing i have seen before From the start to finish, our finance guy AJ, sales guy Rick and Sales Manager Jason were awesome. The effort they put into getting the deal done was From the start to finish, our finance guy AJ, sales guy Rick and Sales Manager Jason were awesome. The effort they put into getting the deal done was amazing. Thank you, the wife loves her new car. More

Oil and filter change Ty the service rep is easy to work with and communication is good. He helps provide an overview of relevant options and determine best course of actio Ty the service rep is easy to work with and communication is good. He helps provide an overview of relevant options and determine best course of action. More

Oil change on my new Buick Encore Essence Excellent customer service ... My first 5 oil changes are paid by Buick very quickly and excellent customer service. I didn’t buy my Buick here but wi Excellent customer service ... My first 5 oil changes are paid by Buick very quickly and excellent customer service. I didn’t buy my Buick here but will have my service done here.. More

Waste of time. Second time I take it to the service department and they can't figure out what's wrong with it. Their excuse is that they need more time. Yeah so does Second time I take it to the service department and they can't figure out what's wrong with it. Their excuse is that they need more time. Yeah so does everybody else in this world. I scheduled an appointment on a Saturday and apparently oil changes are more important than a transmission problem. More

First service appointment The staff was professional and friendly. The service was completed ahead of schedule. The service rep explained what was going to be done. After co The staff was professional and friendly. The service was completed ahead of schedule. The service rep explained what was going to be done. After completion he talked about the results - good and when to make my next appointment. More

Salesman and Dealership Our Salesman Darrell Jarvis exhibted Excellent Customer Service skills. Was knowledgeable of the vehicle we were interested in and the sales opt Our Salesman Darrell Jarvis exhibted Excellent Customer Service skills. Was knowledgeable of the vehicle we were interested in and the sales options offered. My huband and I were very pleased with Darrell. Very Pleased Customers Frank and Mary More

Bumper Replacement Very professional and clean shop. Completed the work on time. They even washed my truck and vacuumed inside. I would not hesitate to have any body Very professional and clean shop. Completed the work on time. They even washed my truck and vacuumed inside. I would not hesitate to have any body work done here. More

Top marks. As always first class service friendly and efficient. The only dealership that I trust and feel confident in recommending. Clean and well mentioned pr As always first class service friendly and efficient. The only dealership that I trust and feel confident in recommending. Clean and well mentioned premises a good indication of the high standard they work to upkeep. More