Ferman Buick GMC – Wesley Chapel

Service on tire sensor that wasn’t working was done very quickly. Thought it would take over an hour but only took about 35 minutes on tire sensor that wasn’t working was done very quickly. Thought it would take over an hour but only took about 35 minutes More

Damaged truck You guys could not fix my new trucks paint and gave me back a damaged truck.after 4 times you should be ashamed for such a big dealership You guys could not fix my new trucks paint and gave me back a damaged truck.after 4 times you should be ashamed for such a big dealership More

No stress purchase I have visited many dealerships in the Tampa area and this was the most stress-free and enjoyable experience in purchasing a vehicle. Anas Saed is a t I have visited many dealerships in the Tampa area and this was the most stress-free and enjoyable experience in purchasing a vehicle. Anas Saed is a true professional. There was absolutely no pressure during our arrangement. My original intentions were to purchase a used vehicle but in the end it made practical sense to purchase a 2018 loaner vehicle. Anas made the purchase extremely smooth. I would highly recommend this sales person and this car dealership for new and used car purchases. All of the meticulous paperwork was thoroughly explained, even the finance team of Gonca and Jason were extremely helpful. Thank you Ferman GMC. More

Service team did a wonderful job Service was excellent I liked the shop It was clean too Couldn’t ask for a nicer service center People too Thanks again And again Service was excellent I liked the shop It was clean too Couldn’t ask for a nicer service center People too Thanks again And again More

Awesome dealership with exceptional customer service Purchased a vehicle this weekend, makes the second vehicle we have purchased from the Ferman family. We have always been treated great from the sales Purchased a vehicle this weekend, makes the second vehicle we have purchased from the Ferman family. We have always been treated great from the sales staff, service dept and finance office. They always take the time to ensure all your needs are met. Our salesman Jarvis was very knowledgable about the truck we purchased and was not overly pushy like you would find at other dealers. I highly recommend visiting a Ferman dealership, you won't be disappointed. More

most horrible experience ever The most horrible experience i have ever had at a dealership , I bought a 2016 gmc sierra 2500 hd denali at the beginning of july this year and i stil The most horrible experience i have ever had at a dealership , I bought a 2016 gmc sierra 2500 hd denali at the beginning of july this year and i still haven’t received anything for getting my registration or title for my truck it’s now SEPTEMBER , and i can’t get ahold of anyone from the “title department” nobody returns phone calls or answers their phones. on top of that , these guys sold me this truck with a lower model wheels on it and the tires were unbalanced and i had to bring it back for them to be rebalanced (twice) and they were supposed to clean my truck and fill it up , well they cleaned it half xxx and filled it up and managed to hit something with my brand new truck and didn’t tell me let me take it and then tried to act like it was no big deal after i saw all the paint scratched off my front bumper, this is just a TASTE of how these guys treat their customers that spend 53,000$+ with them. WHAT A SHAME. More

New Car Purchase Tony was great at explaining everything to me during the buying process and helping with the setup of the technology in my new vehicle. He was very pr Tony was great at explaining everything to me during the buying process and helping with the setup of the technology in my new vehicle. He was very professional too. More

Smooth and professional I worked with Ken and bought a used car he and the team were wonderful and honored everything! Would defiantly recommend them! They were honest and fa I worked with Ken and bought a used car he and the team were wonderful and honored everything! Would defiantly recommend them! They were honest and fast, no games! More

Great experience and no hassles. Anas Saed did an amazing job helping me find the vehicle I was looking for and at a great price. He was friendly, professional, and cared that my son Anas Saed did an amazing job helping me find the vehicle I was looking for and at a great price. He was friendly, professional, and cared that my son and I got what we wanted. I have already recommended him and Ferman to others and will continue to do so. More

Tire Repair Service advisor Steve was excellent very helpful had to have tire replaced none in stock so I was set up with a loaner to use until new tire arrived. Service advisor Steve was excellent very helpful had to have tire replaced none in stock so I was set up with a loaner to use until new tire arrived. More