Ferman Buick GMC – Wesley Chapel

Exceptional service. Would definitely recommend! I am very happy that I chose Ferman Buick-GMC to purchase my truck. I had an awesome experience from the time I walked in the door until I left. The s I am very happy that I chose Ferman Buick-GMC to purchase my truck. I had an awesome experience from the time I walked in the door until I left. The sales and finance staff are extremely nice and helpful. Thank you very much! More

Car Detail Troy did an excellent job with getting my car repaired/ordering the correct seat part and then detailing the car. He was very attentive and kept in c Troy did an excellent job with getting my car repaired/ordering the correct seat part and then detailing the car. He was very attentive and kept in contact during the process. Thanks Troy! More

Great cars - Great service My lease was up my Toyota Highlander. I visited several dealerships gathering information and checking price ranges of different SUVs based upon featu My lease was up my Toyota Highlander. I visited several dealerships gathering information and checking price ranges of different SUVs based upon features. Barry Brooks showed me some different options based upon what I told him I was looking to buy, not what he wanted to sell me. We found a particular car that seemed a good fit. I was not ready buy until my wife could accompany me and drive the car herself. We returned to Ferman and she liked the car I had picked, but wanted to check out a couple of others before we committed. No pressure from Barry. After looking at several others with my wife we returned to Ferman and purchased the car from Barry. Car shopping is not something I particularly enjoy, but Barry and the staff at Ferman Buick made it easy. More

Good Experience Service Rep Ty was polite, documented the reason for service appropriately, contacted me when service was completed and provided good information abou Service Rep Ty was polite, documented the reason for service appropriately, contacted me when service was completed and provided good information about the service and coordinated with the Sales Office to allow me to pick up the vehicle after service hours. More

Service was completed in a timely manner. Our service advisor, ty Robinson, kept us updated on the progress, and notified us when the vehicle was ready. was completed in a timely manner. Our service advisor, ty Robinson, kept us updated on the progress, and notified us when the vehicle was ready. More

The best Best professional staff as well as the best customer service oriented Attentive to detail to my vehicle was exceptional as well as clean prompt serv Best professional staff as well as the best customer service oriented Attentive to detail to my vehicle was exceptional as well as clean prompt service. My experience at Ferman Buick was great. I will add that the personal at this dealer was a representation of what customer service should look like. Troy and Carlos are what great service is all about. Ferman Buick Is the best at customer service! Unbeatable in my book!! More

Maintenance meeting goes well! The work requested was completed in a timely manner and it was correct TOO! Even completed work that I thought I would need to come back for later. The work requested was completed in a timely manner and it was correct TOO! Even completed work that I thought I would need to come back for later. More

Ty Robinson at GMC Service Advisor in Lutz, FL is Awesome! I've been coming to GMC in Lutz, Florida for a little while now. Service Advisor, Ty Robinson, welcomes me and provide excellent service to me. His I've been coming to GMC in Lutz, Florida for a little while now. Service Advisor, Ty Robinson, welcomes me and provide excellent service to me. His explanation about my car and what it needs and recommends is remarkable. He takes care of services and puts you mind at ease upon check out that you want to return for service again. Customer satisfaction is Ty Robinson and let him continue the wonderful service he shares with his customers! Thanks. E. Griffin More

Service is always prompt and quick Been getting our cars serviced here for 7 years. Always prompt and do the work right. No complaints. Second GMC we have bought here and always treated Been getting our cars serviced here for 7 years. Always prompt and do the work right. No complaints. Second GMC we have bought here and always treated fairly. More

Waiting too long The Process was ta little too long to get the car but overall experience was good . Salesman barry brooks did great job in help us get the car we wan The Process was ta little too long to get the car but overall experience was good . Salesman barry brooks did great job in help us get the car we wanted More