Ferman BMW - Service Center

Salvatore is the best. He is knowledgeable, friendly, caring and efficient. He is very kind and helped my son and our family quickly. He went above and beyond to help us fi He is knowledgeable, friendly, caring and efficient. He is very kind and helped my son and our family quickly. He went above and beyond to help us find information about our tire plan. Many thanks!! More

This dealership (prior to this last visit) does not listen to its customers and is very rude and disrespectful and doesn't return your phone calls if it's a negative issue. The ONLY reason I continue t listen to its customers and is very rude and disrespectful and doesn't return your phone calls if it's a negative issue. The ONLY reason I continue to go to this facility is because I bought an oil change package and have to. I called the first time I used the package requesting my money back due to a disrespectful experience and NOBODY would return my messages. Therefore no other work will be done on my vehicle at this place. Poor excuse for a dealership More

He was so helpful, had lots of information and tips to help me find my dream car! help me find my dream car! More

Efficient I did not feel that I was pressured into any additional none needed work. additional none needed work. More

I enjoyed service at FERMAN BMW, it was on time, well delivered, all works were well explained. delivered, all works were well explained. More

Great Detailing job could be a little better Some tape left on car etc Etc left on car etc Etc More

It was great Thanks for the coffee and comfy lounge. Have a great weekend boss Have a great weekend boss More

Prompt service and fair price He was able to get the tires I needed within 24 hours tires I needed within 24 hours More

Efficient, thorough, professional Sal was very helpful and addressed all of my questions while I was there for service. and addressed all of my questions while I was there for service. More

I was told I needed new rear brakes and rotors on 20,000 mile car. I took my car to another trusted repair shop and measured brake pads and rotors. Their measurements conflict with yours. They stated I had mile car. I took my car to another trusted repair shop and measured brake pads and rotors. Their measurements conflict with yours. They stated I had plenty of life left the rear brakes. More