Ferman BMW - Service Center

I love Ferman - they are usually above superior. In this instance, they got me in at the last minute, which I was beyond grateful for but the service advisor I was assigned to was just not the usual In this instance, they got me in at the last minute, which I was beyond grateful for but the service advisor I was assigned to was just not the usual 10/10. He was actually kind of rude to me. Kind of unusual and not the “Ferman way” I’ve come to know. I’ve purchased MANY cars from this dealership so it was very unusual to experience this. More

I want to give recognition and show appreciation to Pete & Vince in Parts. I came in to the parts department needing to get some coolant for my car. Due to some unforeseen technical issues, they stepped o & Vince in Parts. I came in to the parts department needing to get some coolant for my car. Due to some unforeseen technical issues, they stepped out, took a look at my car, helped me top off my coolant and took nothing in return. How can I thank them enough? Their kindness has not been forgotten and I will be returning to the Parts department with something for them. They along with the rest of the sales and service staff at Ferman BMW is why this should be the preferred BMW dealer in Florida. More

Dealership is always clean Dealership is always clean, stocked with drinks and snacks, with great people employed there. stocked with drinks and snacks, with great people employed there. More

Ferman BMW has been our dealership since 2011 and has always given us excellent service and why we continue to purchase our new cars there. always given us excellent service and why we continue to purchase our new cars there. More

I have been working for Ferman for over 20 years and they are an excellent Dealer and they are great people to work for. BMW is my favorite car. Currently I have an X3 but I kind of miss my previous ride whi are an excellent Dealer and they are great people to work for. BMW is my favorite car. Currently I have an X3 but I kind of miss my previous ride which was a 540i More

Service dept always treats me well. Very happy overall with the quality of work and customer service Very happy overall with the quality of work and customer service More

Fantastic dealership with great customer service. I love bringing my car here when it’s service time. I love bringing my car here when it’s service time. More

Sal was very helpful and communicative. Everyone was friendly and very accommodating. Great experience! Highly recommend! Everyone was friendly and very accommodating. Great experience! Highly recommend! More