Ferman BMW - Service Center

Very efficient drop off process, all items discussed were taken care. Very professional handling. Car returned washed and cleaned taken care. Very professional handling. Car returned washed and cleaned More

Always customer FIRST attitude. Exceptional service and sales. Nick Hawk is my guy for the service and Billy is my sales guy. Exceptional service and sales. Nick Hawk is my guy for the service and Billy is my sales guy. More

Polite, efficient I was greeted politely. The service was on target. And everything was timely. The service was on target. And everything was timely. More

Took car in for right tail light malfunction. The parking attendant is always ver pleasant and professional. Waited less than 5 minutes for Cesar who greeted me like a good friend and then he got The parking attendant is always ver pleasant and professional. Waited less than 5 minutes for Cesar who greeted me like a good friend and then he got my car over to technician's who fixed the problem. More

Always accommodating and courteous. When necessary, they provide me with a loaner vehicle, which is much appreciated. Everyone seems to go above and beyond! When necessary, they provide me with a loaner vehicle, which is much appreciated. Everyone seems to go above and beyond! More

Compared to other Service departments locally, hands down the best. Could not be happier with the service. the best. Could not be happier with the service. More

Full disclosure, I have worked for Ferman BMW for over 20 years and I have 2 BMW X3s and Ferman is an excellent place to work and I have an excellent boss. years and I have 2 BMW X3s and Ferman is an excellent place to work and I have an excellent boss. More

The very best customer service experience. No pressure sale, only made sure I understood what was going on with my car. Will definitely recommend. No pressure sale, only made sure I understood what was going on with my car. Will definitely recommend. More

He was very very professional and came to my house right away and fixed the problem away and fixed the problem More

Very satisfied Cesar is an excellent and responsive person who I requested to be my advisor person who I requested to be my advisor More