Ferman BMW - Service Center

The appointment went smoothly. I wasn’t stuck waiting around all day. Sal was communicative and helpful I wasn’t stuck waiting around all day. Sal was communicative and helpful More

As always Ferman BMW is the best Sal my service guy is also is the best also is the best More

Very kind, friendly, and generous people. They are always willing to help and truly want to make their customers happy! They are always willing to help and truly want to make their customers happy! More

As always, excellent service group and staff. Always a pleasure to do business with them Always a pleasure to do business with them More

Fair value, Robert provided excellent service as our sales person. Vehicle as a used car had a few items to address but the dealership handled those. sales person. Vehicle as a used car had a few items to address but the dealership handled those. More

The service that I received from BMW was excellent ! ! great customer service. And they were very honest I would recommend anyone here Thank you BMW ! great customer service. And they were very honest I would recommend anyone here Thank you BMW More

Sal always provides kind, informative and courteous service. The wait to have my new tires put on and rotated when I had 10:00 scheduled appointment was ABSURD. I waited for 3.5 hours to have two tires service. The wait to have my new tires put on and rotated when I had 10:00 scheduled appointment was ABSURD. I waited for 3.5 hours to have two tires put on and rotate rear tires to front. Why have appointment if it’s going to take 3.5 hours anyway?! I don’t blame Sal for this but clearly someone dropped the ball. Still overall service for past three years I have been coming to Ferman has been excellent and I will be making another appointment to have my brakes serviced in next week or two. Andrew More

Ferman BMW service is always a pleasant experience. I enjoy having Jamie as my service advisor. She is competent and professional, and the service techs get the job done!! I enjoy having Jamie as my service advisor. She is competent and professional, and the service techs get the job done!! More

My visit to Ferman BMW was great. Roy Landis was friendly, thorough and professional. He explained the purpose of the visit and gave an accurate estimate as to when my car would be re Roy Landis was friendly, thorough and professional. He explained the purpose of the visit and gave an accurate estimate as to when my car would be ready. A pleasant experience. More

I had an awesome experience with Joshua and Jeff - they made sure I was comfortable and Jeff did great on getting me approved - very much appreciated .Leah also was excellent in showing me how to navigate made sure I was comfortable and Jeff did great on getting me approved - very much appreciated .Leah also was excellent in showing me how to navigate the car dashboard. Appreciate all of your help ! More