Ferman BMW - Service Center

great service visit. Problem easily resolved and back on the road in no time! They were kind enough to squeeze me in to ensure that I was safe on the road for travel the Problem easily resolved and back on the road in no time! They were kind enough to squeeze me in to ensure that I was safe on the road for travel the next day. Thank you!!! More

I can't say enough great things about the Ferman BMW team! Despite the challenges of hurricane season, they made the entire process of getting my car smooth, stress-free, and incredibly efficient. I wan team! Despite the challenges of hurricane season, they made the entire process of getting my car smooth, stress-free, and incredibly efficient. I want to give special thanks to Mary Jo Keller and Dan McDonald—their professionalism, warmth, and dedication truly stood out. Mary Jo was amazing from start to finish, ensuring I had all the information I needed and keeping things moving along, even with the unpredictable weather. She went above and beyond, staying in touch every step of the way, making sure I never felt left in the dark. Dan was equally impressive—his attention to detail and ability to navigate through any logistical challenges (including hurricane interruptions!) was remarkable. It’s rare to see such teamwork and commitment to customer service. He made what could have been a complicated situation feel effortless. Thank you, Ferman BMW, for not just getting me into my dream car but doing it with care, efficiency, and a level of service that exceeded all expectations. I highly recommend Mary Jo, Dan, and the entire Ferman BMW team—they're the best in the business! If you're looking for a dealership that truly puts customers first, regardless of the circumstances, Ferman BMW is the place to go. More

Sal in Service is reliable, friendly, helpful and accurate. The exact qualities I need in Service and I could ask for more. accurate. The exact qualities I need in Service and I could ask for more. More

Service is fast with efficiency and very helpful ! The Ferman Group is the best from sales to service ! The Ferman Group is the best from sales to service ! More

Everything was fine, special thanks to Caesar, I solved all the issues in the shortest possible time all the issues in the shortest possible time More

Accommodating and cordial. Thorough and informative Able to get service without a scheduled appointment thanks Thorough and informative Able to get service without a scheduled appointment thanks More

Excellent customer service Return customer with Ferman bmw at this location Would recommend to friends and family bmw at this location Would recommend to friends and family More

Andrew is the best service advisor I have had the pleasure to deal with. Always on time, always great work. Would set him up with my daughter if I had one. pleasure to deal with. Always on time, always great work. Would set him up with my daughter if I had one. More

Being here in Florida for the first I was pleasantly surprised at the attention I was given. From the valet to the service staff. One in particular is Sal Graziano. This guy went above and beyond to mak surprised at the attention I was given. From the valet to the service staff. One in particular is Sal Graziano. This guy went above and beyond to make sure I was happy with the service they were providing. I am immensely impressed and grateful. Needless to say, I will be back. Thank you, Billy G. More

I appreciate the work that was done and completed by Ferman BMW, the desk employee was very polite and very helpful. Ferman BMW, the desk employee was very polite and very helpful. More