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This rating includes all service center reviews, with more weight given to recent reviews.
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3,912 Reviews of Ferman BMW - Service Center
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December 22, 2017
Great experience I have serviced my car here a few times and it is always a wonderful experience! Nick is helpful and very easy to work with. I will continue to servi I have serviced my car here a few times and it is always a wonderful experience! Nick is helpful and very easy to work with. I will continue to service my car with him! More
by Fl
Employees Worked With
December 20, 2017
Best Service Department in Town Best Service Department in town.... Nick should be the model for all service advisors at any dealership. Have also purchased two vehicles here, and bo Best Service Department in town.... Nick should be the model for all service advisors at any dealership. Have also purchased two vehicles here, and both experiences were extremely positive and efficient. More
by Jjmele
Employees Worked With
December 20, 2017
Professional and Courteous All of the personnel that I dealt with were friendly, helpful, and professional. I have never had a problem with the service at Ferman BMW. All of the personnel that I dealt with were friendly, helpful, and professional. I have never had a problem with the service at Ferman BMW. More
by Customer
Employees Worked With
October 10, 2017
Great customer service Had an issue with the service department the general manager called me the next day and took care of all my concerns very good customer service wi Had an issue with the service department the general manager called me the next day and took care of all my concerns very good customer service will continue to do business More
by Shogun4444
Employees Worked With
Rj yensco
July 12, 2017
Phenomenal service Jamie has amazing hospitality and caters to your request with no problems. She is a very hard worker and provides you with excellent service. Thank yo Jamie has amazing hospitality and caters to your request with no problems. She is a very hard worker and provides you with excellent service. Thank you for making my experience awesome Jamie! More
by Majazi
Employees Worked With
Jamie in Service
February 21, 2017
A great experience at the service dept Communication was outstanding and the experience was pain free. Loaner vehicle was ready as planned and all of the staff was very courteous and profes Communication was outstanding and the experience was pain free. Loaner vehicle was ready as planned and all of the staff was very courteous and professional. More
by Pascal F1
Employees Worked With
Service Dept
February 21, 2017
BMW Z-4 service Nick was great to work with, no surprises other than the service that was required on our new vehicle. Have had no issues since leaving the dealershi Nick was great to work with, no surprises other than the service that was required on our new vehicle. Have had no issues since leaving the dealership. I will be working with Ferman again for our BMW service needs. Thank you! More
by Scott
Employees Worked With
Nick
February 18, 2017
Honest and Reliable Service Department Ferman is the best BMW dealership in Tampa Bay! You are greeted warmly and treated with respect, then receive superior service and prompt follow-up. Ferman is the best BMW dealership in Tampa Bay! You are greeted warmly and treated with respect, then receive superior service and prompt follow-up. The rest of the world ought to work that way too! More
by Drew
Employees Worked With
Jamie (service)
February 16, 2017
Completely Satisfied Ask for Nick Hawk and Alex Senko Went for an oil change. wasn't due yet; but my brake fluid needed to be changed. Nick Hawk was very professional and courteous. But, I had a question Went for an oil change. wasn't due yet; but my brake fluid needed to be changed. Nick Hawk was very professional and courteous. But, I had a questions about Bluetooth connection, and Nick introduced me to Alex Senko. He not only explained how he made the connection with my cellphone but asked if I needed additional assistance. Alex did this in less than 2 minutes. I read the manual several times and didn't get it. You two are the BEST. Thank you. Monique. Largo. More
by Monique ODriscoll
Employees Worked With
Nick Hawk and Alex Senko.
February 12, 2017
Awesome! All there were Polite, knowledgeable, and competent. Excellent service! Our wait was short and we greeted pleasantly by everyone we met. We would cert All there were Polite, knowledgeable, and competent. Excellent service! Our wait was short and we greeted pleasantly by everyone we met. We would certainly return. More
by JP
Employees Worked With
Nick
