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Ferman BMW - Service Center

Palm Harbor, FL

4.7
3,912 Reviews

3,912 Reviews of Ferman BMW - Service Center

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March 18, 2018

Nick was thoughtful and nice surroundings, service. It is a great place. Nick really works with me and what I need. When you have to wait for your car, they have great amenities. The service is pretty a More

by Deanna Marie LiBritz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Hawk
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2018

Always the best experience. Gary Mack is a terrific person to work with. He makes sure you are satisfied at every step in the process. From sales to service, Gary is followIng More

by Awalters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2018 -

Ferman BMW responded

We're glad to learn that you have always had the best experience working with Gary. He truly cares about providing five-star treatment to our guests. Please let us know if you need anything else. We are always happy to help!

February 23, 2018

Excellent efficient and effective. I brought my 2018 M4 from the dealer and the advisor was Gary Mack and this was my 2nd BMW. I would highly recommend Gary who was so efficient in gett More

by Zip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Hawk
4.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Alvarez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin Chaparro
January 22, 2018

Excellent service We always enjoy working with Alex Wolf at Clearwater Audi. Alex is very knowledgeable and helpful whether we're buying another car or need service on More

by Cargal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Wolf
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2018

Went the extra mile Bought a CPO vehicle, and it was lacking in one feature which the dealer added at their expense. I have been extremely happy with my experience so far More

by pmccabe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Wolf
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 06, 2018

BAD BAD BAD Bad experience in service. Im happy I could see how other manufactures service helps people. Here tere in no custumer orientation help. long wait time More

by DARIUSZ CHRZANOWSKI
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
NO
December 31, 2017

Worth the drive I Drive by 2 BMW dealerships to come to Nick Hawk at Ferman BMW. The dealership staff is always outstanding and accomodating. There attention to detai More

by CJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 27, 2017

Outstanding service I drive from Lakeland just to get my car serviced because of the quality service that I receive from Nick Hawk and the service department. More

by Bowden, kj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 27, 2017

Best of the best I’ve been coming to Ferman for the last 6 years and I must say that they go above and beyond on everything that they do. I drive from Tampa, past our More

by Brianj1125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 27, 2017

Best service ever Nick and Jaimie are awesome! A loaner car is waiting, I'm in and out and my car is clean when I come to take it. What more could I ask?? More

by 3 series driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
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