Ferman BMW - Service Center

Best oil change in town! No one likes having to take time out of their schedule to get their car serviced, but Nick somehow made it refreshingly enjoyable. He was very kind, t No one likes having to take time out of their schedule to get their car serviced, but Nick somehow made it refreshingly enjoyable. He was very kind, thorough, and answered all my questions without being impatient (I had a lot as I know nothing about cars). I will absolutely continue to come back here after working with him! More

Service Excellence Jimmy Whaley was great to work with and helped me work through getting my car fixed. He did a great job communicating with me and worked hard to get Jimmy Whaley was great to work with and helped me work through getting my car fixed. He did a great job communicating with me and worked hard to get my third party warranty company to cooperate. Even though the warranty company didn't cover the repairs, Jimmy made sure I (the customer) was taken care of. Thank you Jimmy More

Came through in a pinch Doug came through for me, I had a nail in the tire and it was a Saturday morning. He was able to fix my tire for the weekend. Doug came through for me, I had a nail in the tire and it was a Saturday morning. He was able to fix my tire for the weekend. More

Cesar Tereso Service Advisor Cesar was the best Service Advisor I’ve ever had the pleasure of dealing with. Unlike other Advisors I’ve had in the past Cesar was very proactive. N Cesar was the best Service Advisor I’ve ever had the pleasure of dealing with. Unlike other Advisors I’ve had in the past Cesar was very proactive. Not once did I have to follow up with him because he always kept me up to date the entire time Ferman had my car. It was nice to not have to do my own job and someone else’s for a change! I would recommend Cesar to anyone taking their vehicle to Ferman BMW! More

Service Dept Everybody there are very helpful and polite, especially Mr. Cesar Tereso, who takes care of our cars. The service was good and they wants to know if Everybody there are very helpful and polite, especially Mr. Cesar Tereso, who takes care of our cars. The service was good and they wants to know if everything went well. we are very satisfied with Ferman BMW Palm Harbor especially Cesar. More

Best BMW dealer Jimmy and the rest of the staff at Ferman are top notch! I’ve met and dealt with almost a dozen of the employees at Ferman BMW, the professionalism an Jimmy and the rest of the staff at Ferman are top notch! I’ve met and dealt with almost a dozen of the employees at Ferman BMW, the professionalism and customer service is more consistenty positive than any other dealer I’ve used. I moved miles further from Ferman and closer to others, but will continue using Ferman. Thank you for the great service. More

Great experience! I took my car to Jimmy Whaley. He and his team provided great service. Him and his team are very knowledgeable and will go above and beyond!! I took my car to Jimmy Whaley. He and his team provided great service. Him and his team are very knowledgeable and will go above and beyond!! More

Great Received excellent service today March 30 from Cesar Tereso... He is a assets to ur dealerships... I would definitely recommend this Ferman BMW of Pa Received excellent service today March 30 from Cesar Tereso... He is a assets to ur dealerships... I would definitely recommend this Ferman BMW of Palm Harbor.. More

Increditable service I dealt with client advisor Jamie Byrd who proved to be excellent to deal with and readily fixed my problem in which two other dealers were unable to I dealt with client advisor Jamie Byrd who proved to be excellent to deal with and readily fixed my problem in which two other dealers were unable to repair. All staff are customer focused and should be commended and as a result of this positive experience I will continue to deal with only Ferman BMW. More

Excellent service! I always have the best service at Ferman. My service advisor, Jimmy, is always accommodating, making sure to schedule my intake and pick up to accommo I always have the best service at Ferman. My service advisor, Jimmy, is always accommodating, making sure to schedule my intake and pick up to accommodate a single mom’s schedule. Jimmy always goes above and beyond expectations to make sure I am aware of the status of my vehicle at all times. Even removing my car seat and other personal belongings I need when service is taking longer than expected. I would recommend Jimmy and Ferman or anyone looking for care for their vehicle. More