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Ferman BMW - Service Center

Palm Harbor, FL

4.7
3,912 Reviews

3,912 Reviews of Ferman BMW - Service Center

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April 19, 2018

collission repair Dealership was extremely attentive in resolving an A/C problem after my car was hit head on. The level of proffesionalism was extremely high and deale More

by walt shaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2018

Service department First time taking my x5 there for services was very pleased with Cesar and his team they were very thorough and polite car was ready when he said it w More

by MCyr3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2018

This is my review There aren't a lot of MINI dealers so this is the only one I have experience with. So because of that, I rate them the highest of all dealers I have More

by jasnin
Recommend Dealer
Yes
Employees Worked With
Darlene King
April 12, 2018

The service department personnel I recently purchased a Certified BMW from Ferman and had to take it on a relatively long trip. The mileage I put on made my warranty non valid by 100 More

by James Kleinsorge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
April 11, 2018

Tire replaced and remove a damaged lug nut. I have owned four BMWs and by far this dealer ship was the best. The personal and professional care was exceptional. I would select Ferman BMW for fut More

by Beemer Carol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stevon Budhu , Jamie Byrd
April 11, 2018

Great service very professional, the service manager has created a great auto service experience. The advantage of having a car service is great no worries about ha More

by army9825
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Drivas
April 11, 2018

Reasonable for an oil change Price is always an issue since I own an older model. I keep my car in excellent condition. Will probably have to start using private mechanics to mai More

by CHRISTYCHOLCOMBE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2018

Recent service call. Charles Drivas, service mgr is very professional and knowledgeable, giving you all the options. Very supportive, polite, and courteous. Schedules s More

by Norma Baker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Drivas
Apr 10, 2018 -

Ferman BMW responded

Hi Norma, Thank you for leaving us a five-star review! We are thrilled to lean Charles was professional, knowledgeable, and provided you with outstanding service. If there is any time you need help, please don't hesitate to stop by and see us!

April 10, 2018

Great service personal, Jamie kept me apprised of the work being done & explained what was being done. She coordinated my service appointment when a courtesy vehicle was av More

by C PETERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2018 -

Ferman BMW responded

Hello C, thank you for leaving us a nice review! It's great to learn you received excellent service from Jamie. She is truly amazing and we are so lucky to have her on our team. It was wonderful working with you. Come back and see us again sometime!

April 10, 2018

timely pleasant excellent service Darlene did a great job coordinating my loaner car for the service required on my mini and notified me when service was completed. She took the extra More

by jeneric2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlene King
Apr 10, 2018 -

Ferman BMW responded

Hi Jeneric2, Thank you for sharing your positive review with Darlene! We are delighted to learn she did a great job coordinating your loaner car when you needed service on your Mini. We are happy you enjoyed the car wash! We appreciate your business and hope to see you again soon!

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