Ferman BMW - Service Center

Great experience so far Cesar was great!! Getting in and out of service is quick. Great lounge area. So far they have my business from now on but that could change depending Cesar was great!! Getting in and out of service is quick. Great lounge area. So far they have my business from now on but that could change depending on how long my car will last. Used to be a Toyota guy now I am a bmw customer More

New problem I now notice an oil leak that I did not have before the service.I am returning to New York and do not have time to get it fixed.what recourse do I hav I now notice an oil leak that I did not have before the service.I am returning to New York and do not have time to get it fixed.what recourse do I have concerning this problem when I get back to New York More

Be service and parts department I needed a spare key made and felt like I was the most important person there. They had my key made and washed my car all for a simple key. Cesar and I needed a spare key made and felt like I was the most important person there. They had my key made and washed my car all for a simple key. Cesar and Bob are the best!!! More

BMW Service Always excellent service by Nick. The reason I service my car here., Never disappointed and always helpful and strives to make everything perfect . T Always excellent service by Nick. The reason I service my car here., Never disappointed and always helpful and strives to make everything perfect . Thank you More

Excellent, professional, expedient service I brought my car in to have several items serviced. I was able to make an appointment quickly, request a loaner car for the day since picking up the I brought my car in to have several items serviced. I was able to make an appointment quickly, request a loaner car for the day since picking up the following and needed transport. I was checked in quickly by my Service Manager and checked out quickly with a loaner. Everyone was pleasant and they provided quick follow-up on status of everything. I highly recommend this BMW Service Center and the great service will bring me to Sales at Ferman BMW for my next car. More

Ferman BMW Service Thanks for the great service. My son handled it for me so I appreciate Fernan making it easy. Love that I can schedule service on-line. Thanks for the great service. My son handled it for me so I appreciate Fernan making it easy. Love that I can schedule service on-line. More

Customer Appreciation Day Thanks for allowing me to be part of the Customer Appreciation Day. My BMW 328 I car was checked and while I was waiting I spoke with a sales associat Thanks for allowing me to be part of the Customer Appreciation Day. My BMW 328 I car was checked and while I was waiting I spoke with a sales associate regarding a trade in of my present model. Both men were courteous, professional, and helpful More

Service The service department provides excellent service, expert knowledge, and dedication to getting the job done in a timely manner. I highly recommend thi The service department provides excellent service, expert knowledge, and dedication to getting the job done in a timely manner. I highly recommend this service department. More

Ease of service visit, and excellent customer service! Ferman BMW makes any service a good experience. My visit was for a nail in my tire, they set an appointment for the same day. The staff is very resp Ferman BMW makes any service a good experience. My visit was for a nail in my tire, they set an appointment for the same day. The staff is very respectful, friendly and accommodating. More

Great service Always have top notch service at FERMAN MINi over these past 10+ years since I bought my 1st of 4 MINIS. A bunch of great friendly people is the norm Always have top notch service at FERMAN MINi over these past 10+ years since I bought my 1st of 4 MINIS. A bunch of great friendly people is the norm there in all departments I’ve had contacts with. More