Ferman BMW - Service Center

Oil change Oil and filter change. It was fine. Had a check engine light that comes and goes. I thought $130 just to read it was too much. I know 4 places that wi Oil and filter change. It was fine. Had a check engine light that comes and goes. I thought $130 just to read it was too much. I know 4 places that will read it for free or I can buy a reader for $39-$79. I have bought one before. More

Friendly and helpful service I have been coming here for years and always have a good experience. I traded in a mini and the process was smooth. I’ve had work done in the past and I have been coming here for years and always have a good experience. I traded in a mini and the process was smooth. I’ve had work done in the past and no complaints. The staff here is awesome and very friendly. More

Great service I brought my mini in and it needed extra service so they gave me 2018 loaner car. I felt well looked after. I recommend these guys and you will get gr I brought my mini in and it needed extra service so they gave me 2018 loaner car. I felt well looked after. I recommend these guys and you will get great service! More

Wow what a difference! I only need to bring my Mini in once a year for maintenance. This experience was like none I have had so far. Organized, done ahead of time, courteous I only need to bring my Mini in once a year for maintenance. This experience was like none I have had so far. Organized, done ahead of time, courteous, and complete. It was a joy and a clean car to make it even better. Thank you! Kudos to Darlene! She is a true professional. The gals providing me with a loaner were excellent-sorry I don’t remember their names. More

Very Pleasant Experience Every time that I have my car serviced I’m satisfied. If I weren’t, I would not return. The greeters are friendly and ask if you would like anything. Every time that I have my car serviced I’m satisfied. If I weren’t, I would not return. The greeters are friendly and ask if you would like anything. They are accurate on the diagnosis and readiness of my car. They make an effort to give me a loaner car that suits me. I get a follow up the next day to see if I am satisfied. More

Service on my 2015 ///M4 I just moved to the area and needed service on my BMW. I had a fantastic all around experience working with Ferman BMW and Jimmy W in the Service Dep I just moved to the area and needed service on my BMW. I had a fantastic all around experience working with Ferman BMW and Jimmy W in the Service Department specifically. I hope I don't need service on my car again soon, but if I do I'll be going right back to Ferman. More

Amazing, professional and easy Very stress free, did not try to up sell me on anything (unlike most dealerships). Was updated throughout the day via text on how my car is doing. Jam Very stress free, did not try to up sell me on anything (unlike most dealerships). Was updated throughout the day via text on how my car is doing. James was very helpful and professional. Alexis sold me the car and was very patient with me throughout the whole process. Very helpful and even stayed 4 hours after her work hours to help answer any questions. More

BMW knows driving You want the professional serves; so that you would come this Ferman BMW. They are able to perform precisely maintenance and repair. Could I say?, w You want the professional serves; so that you would come this Ferman BMW. They are able to perform precisely maintenance and repair. Could I say?, wonderful BMW car I have !! More

Excellent Service MARC and the Ferman Mini Team were awesome!! They were able to get me in the same day I called and the turnaround time was super speedy. I will only t MARC and the Ferman Mini Team were awesome!! They were able to get me in the same day I called and the turnaround time was super speedy. I will only take my Mini Cooper there from now on. More

Sale and service From sale to service, it’s been an excellent experience, I’m happy I choose a MINI! Thanks to Jack Rowland and service advisor Darlene King! From sale to service, it’s been an excellent experience, I’m happy I choose a MINI! Thanks to Jack Rowland and service advisor Darlene King! More