Ferman BMW - Service Center

Great customer service I got my new car and Mike was great. He went the extra mile to ensure I got what I was looking forward to get for my needs for work. I got my new car and Mike was great. He went the extra mile to ensure I got what I was looking forward to get for my needs for work. More

brought my car in to make sure everything is safe on it Jamie the serviceman was very understanding and he took care of me very professional as well the finance gentleman went to ask him about the warranty Jamie the serviceman was very understanding and he took care of me very professional as well the finance gentleman went to ask him about the warranty left on my car More

Found the issue and provided a detailed report on how to fix Great service. Our service orivder was professional, responsive and worked with us to fix the problem when we wanted to git things done a little diffe Great service. Our service orivder was professional, responsive and worked with us to fix the problem when we wanted to git things done a little differently then they originally suggested. I would highly recommend taking your vehicle to Feeman. To More

What I’ve come to expect My service visit was the excellence that I’ve come to expect from a BMW dealership, I have owned several BMW’s and Mini’s over the years and have alwa My service visit was the excellence that I’ve come to expect from a BMW dealership, I have owned several BMW’s and Mini’s over the years and have always found the service experience to be an excellent one. Ferman has continued that expectation. Fast, courteous service and a knowledgeable service representative. More

Perfect Service They simply take care of you and go beyond all expectations / always willing to help get the things done right on a timely matter. All staff is very c They simply take care of you and go beyond all expectations / always willing to help get the things done right on a timely matter. All staff is very concern with your satisfaction More

Great service! Took my 2013 Hardtop S in for an oil change and tire rotation. The service advisor Marc was aware I am participating in MINIbTakescThe States 2018 ne Took my 2013 Hardtop S in for an oil change and tire rotation. The service advisor Marc was aware I am participating in MINIbTakescThe States 2018 next month. He had car checked for anything else that might be needed done considering the several thousand miles the car will have on it within the next month. I left that afternoon in a timely manner with complete confidence of the service done and more. Marc and service department earned my 5 star rating. More

Service Great staff and quick service. The staff explained everything. The lobby and waiting area were very clean and stocked with drinks and snacks. They ord Great staff and quick service. The staff explained everything. The lobby and waiting area were very clean and stocked with drinks and snacks. They ordered the parts I needed and kept me informed of costs. More

Excellent service from Darlene and Joe Darlene was very thorough in answering my questions and in making sure all services were carried through with excellence and according to my concerns. Darlene was very thorough in answering my questions and in making sure all services were carried through with excellence and according to my concerns. In addition, if she didn't know an answer, she made contacts to get the answer for me... I was very impressed with her service. Joe was very helpful in explaining my questions regarding extending my Maintenance Plan for an additional 3 years. He was easy to reach by phone for questions regarding the contract and any further concerns. Superior service from all aspects. More

Service Review Our service advisor staying in continual communication regarding service and time frames. The atomspher of the service center was welcoming and the Our service advisor staying in continual communication regarding service and time frames. The atomspher of the service center was welcoming and the service center ran allowing for efficient pick up and drop off. More

Break flush and airbag sensor change Amazing service, profesional, quick and responsive. You can see the difference from the Minicooper/BMW brand from other car manufactures. Will com Amazing service, profesional, quick and responsive. You can see the difference from the Minicooper/BMW brand from other car manufactures. Will come back whe. Needed. More