Ferman BMW - Service Center

Blown away by AWESOME customer service experience!! Can’t express enough HOW appreciative we are for the EXCEPTIONAL customer service we’ve received at Forman Mini … especially from Marc Youngsma!! Than Can’t express enough HOW appreciative we are for the EXCEPTIONAL customer service we’ve received at Forman Mini … especially from Marc Youngsma!! Thank you!! More

Excellent Service! Cesar went above and beyond to ensure that my experience was excellent! I would highly recommend Ferman BMW! Cesar is a valuable asset to this deale Cesar went above and beyond to ensure that my experience was excellent! I would highly recommend Ferman BMW! Cesar is a valuable asset to this dealership. More

Service and tires Cesar was excellent, very professional. By far my best experience at BMW since the day I purchased the vehicle. It would of been nice if I had a loan Cesar was excellent, very professional. By far my best experience at BMW since the day I purchased the vehicle. It would of been nice if I had a loaner available as the service did take much longer than estimated by the scheduler. More

Great Customer Service I have always experienced great customer service at this dealership. The reception area is also comfortable and well stocked. Maintenance performed wa I have always experienced great customer service at this dealership. The reception area is also comfortable and well stocked. Maintenance performed was completed as promised. More

Took care of issue You took care of recall and oil change as well as wheel making a squeak noise. I received great service. My car was done as promised on time. You took care of recall and oil change as well as wheel making a squeak noise. I received great service. My car was done as promised on time. More

Great service! Every time I come in for work on my 2008 Mini, everyone makes sure that I am happy with the service and comfortable with the price! Every time I come in for work on my 2008 Mini, everyone makes sure that I am happy with the service and comfortable with the price! More

In and out, likely split 30k service, in @ 0800 out by 1000. No fuss no muss. I have been a Ferman Mini customer since 2003 and it has always been a pleasant experience. 30k service, in @ 0800 out by 1000. No fuss no muss. I have been a Ferman Mini customer since 2003 and it has always been a pleasant experience. More

Bmw maintenance and oil change Always a pleasure working with Cesar. I brought car in for oil change near 75k. Work and service was exactly as described no surprises either. Always a pleasure working with Cesar. I brought car in for oil change near 75k. Work and service was exactly as described no surprises either. More

Fraser Z3 maintenance Great service as expected. Ms. Annese and the BMW White Team were OUTSTANDING. I always work with Jamie; she is the best service manager at German B Great service as expected. Ms. Annese and the BMW White Team were OUTSTANDING. I always work with Jamie; she is the best service manager at German BMW. More

Key fix Wonderful service department, I brought my car in for a appointment at 10am and my service as finished in less than 30 mins thank to your awesome serv Wonderful service department, I brought my car in for a appointment at 10am and my service as finished in less than 30 mins thank to your awesome service department . More