Ferman BMW - Service Center

Pricey but honest and complete Being my first BMW, I was VERY surprised at the prices. The staff was very helpful, understanding and thorough! Explained everything very well. Ove Being my first BMW, I was VERY surprised at the prices. The staff was very helpful, understanding and thorough! Explained everything very well. Overall I was pleased. More

Freaking amazing Doug and Austin are freaking amazing They know their stuff and never give up until the job is complete and customer is satisfied They have great a Doug and Austin are freaking amazing They know their stuff and never give up until the job is complete and customer is satisfied They have great attitudes and go above and beyond their call of duty They are freaking amazing and a great asset to Fermin BMW More

Service I am very satisfied with the experience. It was very easy to get an appointment. When I arrived I was greeted and directed were to go (they also provi I am very satisfied with the experience. It was very easy to get an appointment. When I arrived I was greeted and directed were to go (they also provided snacks). James was very courteous, explained the service/cost and provided updates throughout the whole process. It was an excellent experience! More

Great Service My hat's off to Jamie for such superb service. She was very professional, knowledgeable and I recommend going the extra mile to Ferman BMW in Palm Har My hat's off to Jamie for such superb service. She was very professional, knowledgeable and I recommend going the extra mile to Ferman BMW in Palm Harbor. More

Regular maintenance and loaner car Maintenance done perfectly and loaner car was a brand new BMW X3. Team was very helpful and service area for customers was spotless. Good experience. Maintenance done perfectly and loaner car was a brand new BMW X3. Team was very helpful and service area for customers was spotless. Good experience. More

Great Window Tint Work Was very happy with services. The window tint work was excellent. Would highly recommend taking your vehicle here for tint work, As always staff went Was very happy with services. The window tint work was excellent. Would highly recommend taking your vehicle here for tint work, As always staff went the extra mile in all aspects of customer service. Always a pleasure More

They can careless about wat they took off My car was taken there for sc prob relare to recall they were cery nice and professional my ac is wrking very good but a little square part more like My car was taken there for sc prob relare to recall they were cery nice and professional my ac is wrking very good but a little square part more like bodyvwrk was removed and they never put it back on so im drving around with a little open square area on my back bumper it may not nean much to them but i think its not good customer service not put back wat u take off More

Great service! Very happy with The service this last time. The communication between James and I was great very thorough and timely and you guys got me in and out of Very happy with The service this last time. The communication between James and I was great very thorough and timely and you guys got me in and out of there quickly. Great job! More

Great service! Each time I come in for service Marc has been my service rep. First, I really appreciate having the same service rep each time. His communications f Each time I come in for service Marc has been my service rep. First, I really appreciate having the same service rep each time. His communications from the beginning through service completion is great. He takes the time answer questions and explains any work that is being performed. The staff is very friendly and knowledgeable. I feel good about the info and Service I receive from Ferman Mini More

Excelent experience From the moment I was greeted at Ferman BMW the process was seemless, professional and in less than one hour my car was washed and ready for the road. From the moment I was greeted at Ferman BMW the process was seemless, professional and in less than one hour my car was washed and ready for the road. Thank you Cesar for your promp, courteous and professional service! More